User Guide · Mnémosyne

Find a piece of information and check its context.

The global search allows you to quickly find a client, an assignment, or a document. The inspector then expands on this search by displaying the information, relationships, and activity associated with the selected item.

Two complementary tools

Find it first. Understand next.

Broad research and the inspector address two different but complementary needs. The first leads you to information. The second helps you understand the role of that information in your work.

Global Search

Find

Use a name or keyword to quickly find a client, an assignment, or a document without having to manually search through all the folders.

Inspector

Check the context

Once you've selected the item, review its metadata, its relationships, and the associated activity to understand what it is connected to.

Global Search
Search for clients, assignments, documents…
1
Enter a keyword Use the name of a client, a project, or a keyword associated with a document.
2
Identify the correct answer Select the item that corresponds to the information you are looking for.
3
Open the item Go to the client, engagement, or document found.
Find quickly

Start by what you know.

You don't need to remember the exact location of a piece of information to start a search.

If you know the client, enter their name. If you are looking for a specific project, use its title or a term that is specific enough.

For a document, use a keyword that helps you identify the item you're looking for.

What the research finds

Three types of elements documented in the guide.

The comprehensive search feature allows you to find clients, assignments, and documents based on a name or keyword.

01 · Client

Find a client file

Enter the customer's name to quickly return to their record and the items associated with it.

02 · Mission

Find a specific job

Search for an assignment when you want to find a specific case, service call, or work item right away.

03 · Document

Find a coin

Use a document keyword when you know the document you're looking for but not necessarily the folder in which it was filed.

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The Notes view serves a different purpose.

The guide documents all research related to clients, tasks, and documents. To browse notes and pending follow-ups, use the Notes view.

Inspector

Check what is related to what.

Finding a piece of information is often just the first step. Once the item has been selected, the inspector allows you to examine its context.

The guide defines three main categories of information accessible through the inspector: metadata, relationships, and related activity.

The Inspector is therefore particularly useful when you come across a piece of information but can't immediately recall the file, assignment, or other details to which it relates.

Selected item
Inspector
Metadata
View the detailed information available for the selected item.
Relationships
Check the other items to which the information is linked in Mnémosyne.
Activity
Refer to the related activity when you need to understand the changes associated with the item.
Recommended Route

Research in the context.

When you're not sure exactly where to find a piece of information, follow this simple guide.

01 Search

Enter the client's name, the assignment name, or a keyword from the document.

02 Open

Select the result that corresponds to the information you are looking for.

03 Inspect

View the metadata and relationships for the selected item.

04 Back to the feature

Use the recovered context to continue working on the relevant client file or assignment.

Examples of Use

Which tool should I use? depending on your needs?

The user guide provides several real-world examples that illustrate how research, inspectors, assignments, and follow-up notes complement one another.

I'm looking for an invoice I received a few weeks ago.
Use the global search with the customer's name and the word «invoice,» then open the corresponding result. If necessary, check the inspector to verify its context.
I want to understand why a document was added.
Select the document, open the inspector, and check its relationships. A linked note may contain information or a note explaining why it is in the file.
I want to know what's left to be addressed in a case.
Review the tasks in the file and the follow-up notes rather than limiting yourself to just searching for a document.
I can find a file, but not its folder.
Open the recovered document, then use the Inspector to check its relationships and determine its context.
Search or browse?

Research is not the only entry point.

When you already know the file you want to work on, the Client and Notes views may be more intuitive than performing a new search.

Customer View

Browse a known folder

Use the client record to navigate from the file to the client's tasks, documents, and notes when you already know which client you want to view.

View Notes

Back to Follow-ups

Use the Notes view when your goal is to browse through pending tasks or follow-ups rather than to find a specific client, project, or document directly.

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Take the shortest route.

If you know what you're looking for: use the search function. If you already know the file: open the client record. If you're looking for what still needs to be followed up on: check the assignments and notes.

If you encounter any difficulties

You can't find Any information?

The guide recommends starting with a global search and then using the inspector to trace the context.

I can't find an item

Type a keyword into the global search, then open the corresponding result to check its context.

I can't find a document anymore

Try entering the customer's name or a keyword associated with the document, then review the result in the inspector.

A task does not appear in the file

First, make sure the correct customer is selected, then view the file or the inspector.

I can find the element but not its context

Select it and use the inspector to check its metadata and relationships.

I'm looking for cases that are still open

Check the tasks and the Notes view instead of relying solely on the global search.

View the troubleshooting guide →
Help Center

Need another one guide?

Check out the guides on Mnémosyne's client files, tasks, documents, notes, context, activity, settings, and security.

Back to the Help Center →
Mnémosyne Support

One piece of information remains Not found?

If the troubleshooting steps, the troubleshooter, and the recommended checks do not resolve your issue, please contact KharonBridge support.

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