User Guide · Mnémosyne

Create and Organize your assignments.

A task helps you organize a specific piece of work within a client file. It can represent a case, an assignment, a step, or a project to which you can then attach documents and notes.

The Role of a Mission

A research topic inside the client folder.

The client file is the main level in Mnémosyne. A task adds an additional level of organization when a specific job needs to be tracked separately.

It becomes particularly useful when a single client has multiple cases, tasks, or work phases that must not be confused with one another.

An assignment is always linked to a client. Therefore, it does not replace the client record; rather, it organizes part of the work contained within it.

A mission allows you to
1
Identify a job Give the topic a clear title.
2
Specify its nature Match the assignment to the type that corresponds to your business.
3
Track its status Save the current status of the work directly in the assignment.
4
Add dates if necessary A start or end date can be added to track the assignment.
Example of a structure
1
Client File Martin Company
2
Mission Plan to Start an LTD
3
Documents Parts belonging to this specific project.
4
Working Notes Decisions, observations, and follow-up actions related to this assignment.
Client file or assignment?

Create a mission when it gives meaning.

It is not necessary to create a task for every document or every action performed for a client.

Create it when the subject is sufficiently independent to be identified and tracked separately in the client file.

Several different topics for the same client can thus become several separate assignments, all linked to the same client file.

Create a mission

Start with the customer, Then define the job.

Since a job is always linked to a client, start by opening the relevant client record.

1

Open the client folder

Select the customer record to which the new job should be linked.

2

Create a new mission

Click «New Assignment» from the client folder or use the corresponding action in the interface.

3

Define the mission

Select the type, give it a clear title, and specify the necessary tracking information.

4

Save

Check the information, then click «Save.» The assignment is not saved until you confirm it.

Mission Information

The main fields Please fill in.

The window for creating or modifying a job contains the information needed to identify the job and track its progress.

The target client refers to the file to which the assignment belongs. You can then specify its type, title, and status.

Start and end dates are optional: Enable them only when they are useful for your tracking.

Mission
Key Information
Target Customer
Client File The client associated with the assignment.
Type
Nature of the Assignment Allows you to specify the type of work in question.
Title
Assignment Title Use a short, easy-to-understand title that gets the point across right away.
Status
Work Status Indicates the current status of the mission.
Dates
Start and End This information can be enabled separately when needed.
Clearly Define the Mission

Type, Title, and Status do not play the same role.

01 · Type Describe the work

The "Type" field allows you to specify the general nature of the assignment based on your organization and your business.

02 · Title Identify the topic

The title should make it immediately clear what follows. Avoid titles that are too generic or difficult to distinguish.

03 · Status Tracking Its Evolution

The status allows you to maintain the current status of the assignment and distinguish between tasks that are still open and those whose status has changed.

Optional dates
Start Date Activate it when the start of the mission is worth saving.
End Date Enable this option when a closing date needs to be associated with the assignment.
Long-Term Monitoring

Add a date only if it's useful.

Start and end dates can be set separately. Therefore, a project can have a start date without immediately having an end date.

This makes it possible to track an ongoing project without artificially imposing a deadline that does not yet exist.

When a date becomes relevant, you can edit the assignment and add that information.

Working on an assignment

Gather the items of the same work.

Once created, the task becomes a context to which you can assign the items that actually belong to that task.

Documents

The Mission's Documents

When importing, select the client folder associated with this project when a document belongs specifically to that project.

Notes

Traces of Work

A note can be linked to the assignment when a decision, an observation, or a follow-up pertains to that specific topic.

Background

Useful Connections

The inspector then allows you to check the context and the relationships between the elements associated with your work.

Best Practices

A mission must remain easy to understand.

01

A Clear Goal

Avoid vague titles. The title should make it immediately clear which project is being tracked.

02

Separate distinct topics

When you have several different projects for the same client, create separate projects rather than combining them all into one.

03

Keep the context consistent

Attach documents and notes to the assignment only if they are actually related to that work.

i
Do not create a task for each document.

The assignment must represent a genuine work task. If a document simply pertains to the client file as a whole, it may remain directly linked to the client.

Find an assignment

Search first, inspector next.

The global search feature allows you to find an assignment based on a keyword without having to go through each client file.

Once you've found the task, select it to view its context and relationships in the inspector.

You can also go directly to the customer file if you already know the customer in question.

Finding the Right Job
1
Search for a keyword Use the client's name or a term that appears in the assignment title.
2
Open the mission View the result that matches the job you're looking for.
3
Check the context Use the inspector to review the associated information and relationships.
If you encounter any difficulties

A mission poses Problem?

A mission does not appear

First, select the correct client folder, then view their assignments or use the inspector.

I can't find a mission anymore

Use the global search with the client's name or a keyword found in the assignment title.

I'm not sure if I should create a mission

Create it when the matter truly warrants being tracked separately within the client file.

I want to add a later end date

Edit the assignment and set the end date when this information becomes relevant.

My changes aren't being saved

After editing the assignment details, click «Save» to close the window.

View the troubleshooting guide →
Help Center

Need another one guide?

Check out the guides on client files, documents, notes, context, activity, search, and settings in Mnémosyne.

Back to the Help Center →
Mnémosyne Support

A question still persists?

If you encounter a problem with a task that persists after performing the recommended checks, contact KharonBridge support.

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