Frequently asked questions KharonBridge.
KharonBridge designs specialized memory systems. Our mission is to preserve the ideas, decisions, connections, and context that deserve to remain understandable as time goes by.
This page answers the most common questions about KharonBridge, its products, Clara, and content privacy.
Major themes from this FAQ.
The answers are organized around the different “territories of memory” developed by KharonBridge to help you understand our vision, our products, and the principles that guide them.
Understanding KharonBridge.
The key answers to understanding what KharonBridge is building and why memory is more than just storage.
KharonBridge is a company that specializes in memory systems.
We develop products designed to preserve different forms of memory: personal, relational, and professional.
Each product addresses a specific need, but they are all based on the same belief: simply preserving information is not enough if its context and meaning fade away over time.
A memory system does more than just store information.
It should make it possible to capture what matters, preserve its context, retrieve it later, enrich it over time, and share it when necessary.
Memory becomes useful when it still allows us to understand why an idea, a decision, a letter, or a moment was important.
A note-taking app is primarily used to store content.
KharonBridge also seeks to preserve what gives it meaning: its context, its timeline, its evolution, the reasons it was written, and the ability to retrieve or pass it on in the future.
KharonBridge doesn't just aim to help you write more. It aims to prevent what matters from becoming incomprehensible over time.
No.
KharonBridge is not designed to share details of one's life, seek an audience, or showcase one's writing.
The products are based on privacy, user control, and the absence of public exposure by default.
Products KharonBridge.
KharonBridge develops several specialized systems, each designed for a different type of memory.
KharonBridge develops several specialized memory systems.
Le Carnet : a personal note-taking app for saving ideas, decisions, thoughts, and moments that are worth revisiting later.
Writing to a missing person : a private space dedicated to the memory of a connection and to writing addressed to someone who has passed away.
Professional Resume : a system currently under development designed to preserve the decisions, reasoning, knowledge, and context that drive a professional activity.
Both products are part of the same market, but serve different needs.
The Notebook is dedicated to personal memories: ideas, decisions, reflections, moments, and aspects of life that you’d like to revisit later.
"Writing to a Deceased Loved One" is dedicated to the memory of relationships: it provides a private space to continue writing to a deceased loved one, without public exposure and at one’s own pace.
One does not replace the other.
Le Carnet and the capsules.
The Notebook is KharonBridge's personal memory space. It allows you to save things that are worth revisiting later.
Le Carnet is a personal note-taking app.
It's a private space where you can save ideas, decisions, thoughts, and moments that are worth revisiting later.
Its purpose is to help you write down, clarify, and rediscover what matters over time.
Not necessarily.
The Journal is a place for personal reflections, but it does not require daily entries or a specific format.
It can be used to record an idea, a decision, a thought, a sentence, a moment, or a message intended to be retrieved later.
Its purpose isn't to ask you to recount every day. Its purpose is to preserve what deserves to be remembered.
Time capsules allow us to create content today that is intended to be discovered or shared at a later date.
They can contain a thought, a decision, a message, an idea, or a moment that you want to preserve over time.
You choose what to write, the date on which the capsule can be reopened, and—when using the transmission feature—the person to whom it is addressed.
Time capsules carry on the mission of the Carnet: write today, rediscover tomorrow, and share when it matters.
Yes.
Time capsules are a natural extension of the Notebook.
The Notebook lets you save and revisit ideas, decisions, thoughts, and moments. The capsule adds a time-based element: it’s not just about saving content, but deciding when it should resurface.
Depending on the plan you choose, some capsules may require an active subscription or the purchase of an add-on pack. The current terms and conditions are listed on the Pricing page.
Yes, provided that the streaming feature is included in the plan you're using.
You choose the content, the recipient, and the scheduled date.
KharonBridge never decides for you what should be transmitted.
[TO BE VERIFIED: Specify the exact technical conditions for transmission, the notifications sent to the recipient, and how an invalid address is handled.]
If the capsule is intended for your own account, deleting your account will also delete the capsule. However, if the capsule has already been scheduled to be sent to a third party, it will continue to be sent according to the instructions you set when you created it. Therefore, deleting your account will not interrupt a transmission that has already been scheduled for a recipient.
The specific consequences must be stated at the time the account is deleted and in the terms of service.
Write to a missing person.
A private space dedicated to the memory of a connection, with no public display and no therapeutic promise.
Writing to a loved one who has passed away is a private space dedicated to the memory of a bond.
It allows you to continue writing to someone who has passed away, without public exposure, without judgment, and at your own pace.
Writing remains at the heart of the experience.
No.
Writing to someone who has passed away does not require any particular belief, spiritual practice, or interpretation of grief.
The space is designed to be used freely, regardless of the user's personal beliefs.
It simply provides a private setting for writing.
No.
Writing to a missing person is not a medical, psychological, or therapeutic service.
It is not a substitute for professional support when someone feels the need for it.
It offers only a private space for writing.
Virtual candles are a symbolic feature available in the “Write to a Deceased Loved One” section.
They allow you to commemorate a moment, a thought, or a presence in a private and understated setting.
They are neither a religious practice, nor an obligation, nor a therapeutic promise.
They are simply a symbolic gesture, left to each person's discretion.
No.
Writing remains at the heart of the “Writing to a Deceased Loved One” space.
Candles are an additional, optional feature. They are not required to write or use the service's main features.
[TO BE VERIFIED: Confirm this rule against the current commercial offer.]
KharonBridge content is private by default.
Whether a candle is visible depends on the space and the settings used.
[TO BE VERIFIED: Specify whether certain candles can appear in a shared space or on a Memory Board.]
No.
The candles offered by KharonBridge are a symbol of freedom.
They can represent a thought, a tribute, a presence, or a moment of reflection, without being tied to any particular religion.
Each user interprets them in a way that makes sense to them.
Once lit, a candle burns for about 90 minutes. However, candles that have been purchased but not yet used do not have an expiration date. They remain available in your account until you choose to light them.
Memory professional.
A workspace in the making, designed to preserve the decisions, knowledge, and context of an activity.
KharonBridge's future enterprise memory system is designed to preserve the decisions, reasoning, knowledge, and context that drive a business.
Its purpose is not merely to classify documents.
It should make it possible to understand, several months or several years later, why a decision was made, how a case has progressed, and what information needs to remain accessible.
No.
This system is part of KharonBridge's long-term vision, but it is not yet available to the public.
The current operational priority remains Le Carnet.
Clara and memory.
Clara is designed as an intelligence that supports memory, not as a general-purpose artificial intelligence.
Clara is the memory intelligence developed by KharonBridge.
It is designed to help users clarify, contextualize, and retrieve what they have chosen to keep.
Clara is not a general-purpose artificial intelligence. She is designed solely to assist with memory.
No.
Clara does not provide diagnoses, does not replace a professional, and does not claim to understand the user better than the user understands themselves.
She doesn't make decisions for him.
His role is to help him better understand or recall the context of his own writings.
No.
Clara can help rephrase or clarify content when the user asks her to, but she should not speak for the user or rewrite their story.
The user always creates the content and retains control over what is recorded.
Clara only steps in when you use a feature that requires her assistance.
Your content is not continuously analyzed without your action.
Clara is designed to help support memory.
The product's main features should remain usable without requiring the user to take action on each piece of content.
Privacy and monitoring.
KharonBridge is based on a simple idea: private information should not become public by default.
No.
Content created in KharonBridge spaces is private by default.
They are not posted on a public profile and are not part of a social network.
A transfer or sharing can only take place when you decide to do so and use a feature designed for that purpose.
KharonBridge does not use the content of your posts to show you personalized ads or sell your ad profile.
However, certain technical data may be processed in order to provide the service, secure accounts, and comply with legal obligations.
KharonBridge does not use your content to train a general-purpose artificial intelligence model.
When Clara processes data, such processing must be limited to providing the requested functionality.
Your content remains private and is not made public.
However, they may be blocked or temporarily made inaccessible if they violate KharonBridge’s moderation rules or if action is necessary for security, support, or legal compliance reasons.
The terms governing access, moderation, and data processing are set forth in our Privacy Policy and Terms of Use.
Yes.
You must be able to delete your content and request the deletion of your account in accordance with the terms set forth in the privacy policy.
However, certain items may be retained temporarily in backups or when required by law.
You can export your content using the options available in your account.
Information regarding hosting, subcontractors, and any data transfers is detailed in our privacy policy.
Access and pricing.
The exact terms and conditions are subject to change. The "Rates" page remains the official source for current offers.
The Notebook is accessible from the KharonBridge website and from its PWA version.
You can create an account, access your personal account, and start saving your first pieces of content.
Le Carnet offers a free trial to explore the service, as well as a Premium plan that provides access to additional features.
Current rates and terms are listed on the Rates page.
The amounts are not listed directly in the FAQ to avoid any future discrepancies.
Time capsules are available in individual packs.
They are not included in a subscription and can be purchased as needed.
Once purchased, the capsules remain available in your account until you use them. They do not have an expiration date.
The available rates and packages are listed on the Rates page.
Virtual candles are available as add-on purchases.
Their prices and terms of use are listed on the dedicated page.
Yes, but always within the same territory.
Every future product must address a clearly identified memory-related issue and reinforce KharonBridge’s mission: to preserve what deserves to stand the test of time.
Any other questions?
Please feel free to contact us with any questions regarding KharonBridge, its products, Clara, or the handling of your data.
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