Data and privacy.
Export a copy of your posts, prepare to switch devices, and understand what happens when you permanently delete your Le Carnet account.
Your data may be exported or deleted.
The Notebook lets you keep a copy of your writings outside the app whenever you want.
You can also permanently delete your account from the app.
These two actions serve different purposes: Exporting saves a copy, while deleting permanently removes the data associated with the account.
Keep a copy from your writings.
The export is initiated from the «Data and Privacy» section of the «Me» tab.
Next, go to «Data and Privacy.».
The app then prepares your export archive.
Wait until the activity is finished before using the worksheet.
For example, you can use «Save to Files.».
Open the saved file to verify that you have indeed saved the archive.
A ZIP archive to preserve your data.
The export combines several types of files into a single ZIP archive.
The «entries» folder contains the text of the exported entries.
The «media» folder contains the photos associated with the entries.
This file explains the general structure of the archive.
This file helps you identify the connections between the various elements.
The «TXT» option in the preferences specifies the text format. The final download may therefore be a ZIP archive containing these files. PDF export is not available in this version.
The copy exits Protection of the Carnet.
Once the archive has been exported, it can be viewed and saved outside the application.
It is therefore no longer protected by the Face ID lock or by the security measures applied when opening the Notes app.
Check where you are saving your copy.
Store the archive in a personal location that is appropriate for the sensitivity of its contents.
Always check the destination before sharing or sending an export.
An exported copy may contain your text and the associated photos.
Please log in again to the same account.
On your new iPhone or iPad, install Le Carnet and then sign in with the same account.
Then refresh the Logbook to view the data saved in your account.
Reminders and Protection
Reminder settings must be checked on the new device.
Also check the app's lock and security settings.
A document that remains only as a draft on the old device should not be considered as having been transferred.
Post before to switch devices.
A draft that is still being written may remain only on the device where you started writing it.
Before reinstalling, disconnecting, or changing devices, publish any text you want to keep permanently in your Notebook.
Make sure the entry appears in your Notebook before assuming it will be available on another device.
A deletion final.
Deleting your account is different from simply signing out or deleting the app from your device.
This action will delete the data associated with your Le Carnet account.
Check off what you want to keep.
Export the data you want to keep, then check your copy before starting the deletion process.
If you have an Apple subscription, be sure to cancel it separately in your Apple Subscriptions settings.
The deletion applies to the entire account.
Permanent deletion removes several categories of data associated with the account.
The entries associated with your account have been deleted.
The photos and related media are also deleted.
The files associated with the account are deleted.
The capsule credits associated with the account are also deleted.
Check to see if, Then confirm.
Save and review your copy before deleting anything.
If you have an active subscription, manage its cancellation in Apple Settings.
Then head down to the «Danger Zone.».
Read the confirmation displayed by the app carefully.
Tap «Delete» to confirm or «Cancel» to keep your account.
If you're having trouble connecting, receiving notifications, or with functionality, first try the troubleshooting steps or contact support.
Keep a copy what matters.
Exporting allows you to save your data outside the app before switching devices or permanently deleting your account.
Back to the Help Center →A problem with Your data?
If the export does not complete or if you have a question before deleting your account, contact KharonBridge support.
Contact support
