{"id":2926,"date":"2026-09-10T14:59:32","date_gmt":"2026-09-10T14:59:32","guid":{"rendered":"https:\/\/kharonbridge.com\/?page_id=2926"},"modified":"2026-09-10T15:22:25","modified_gmt":"2026-09-10T15:22:25","slug":"depannage","status":"publish","type":"page","link":"https:\/\/kharonbridge.com\/en\/support\/le-carnet-help-center\/troubleshooting-2\/","title":{"rendered":"Troubleshooting"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2926\" class=\"elementor elementor-2926\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7419214 e-con-full e-flex e-con e-parent\" data-id=\"7419214\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-459c970 elementor-widget elementor-widget-html\" data-id=\"459c970\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"kb-carnet-help-troubleshooting-v1\">\n\n<style>\n#kb-carnet-help-troubleshooting-v1 {\n    --kb-navy: #1b2732;\n    --kb-navy-light: #2c3e50;\n    --kb-gold: #d4af37;\n    --kb-gold-dark: #b8960c;\n    --kb-text: #111827;\n    --kb-muted: #5d6d7e;\n    --kb-border: rgba(17, 24, 39, 0.10);\n    --kb-soft: #f8f8f6;\n    --kb-white: #ffffff;\n\n    width: 100%;\n    color: var(--kb-text) !important;\n    font-family: Inter, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif;\n}\n\n#kb-carnet-help-troubleshooting-v1 * {\n    box-sizing: border-box;\n}\n\n#kb-carnet-help-troubleshooting-v1 a {\n    color: inherit;\n    text-decoration: none;\n}\n\n#kb-carnet-help-troubleshooting-v1 h1,\n#kb-carnet-help-troubleshooting-v1 h2,\n#kb-carnet-help-troubleshooting-v1 h3,\n#kb-carnet-help-troubleshooting-v1 p,\n#kb-carnet-help-troubleshooting-v1 span,\n#kb-carnet-help-troubleshooting-v1 strong,\n#kb-carnet-help-troubleshooting-v1 li {\n    text-transform: none !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 h2,\n#kb-carnet-help-troubleshooting-v1 h3 {\n    color: var(--kb-text) !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-container {\n    width: min(1100px, calc(100% - 40px));\n    margin: 0 auto;\n}\n\n\n\/* =========================================================\n   HERO\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-hero {\n    position: relative;\n    overflow: hidden;\n    padding: 78px 0 72px;\n\n    background:\n        radial-gradient(\n            circle at 88% 12%,\n            rgba(212,175,55,.16),\n            transparent 30%\n        ),\n        linear-gradient(\n            135deg,\n            var(--kb-navy-light) 0%,\n            var(--kb-navy) 68%,\n            #111827 100%\n        );\n\n    color: #ffffff !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-breadcrumb {\n    display: flex;\n    flex-wrap: wrap;\n    align-items: center;\n    gap: 8px;\n    margin-bottom: 30px;\n\n    color: rgba(255,255,255,.50) !important;\n    font-size: 12px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-breadcrumb a {\n    color: rgba(255,255,255,.66) !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-breadcrumb a:hover {\n    color: #ffffff !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-breadcrumb-separator {\n    color: rgba(255,255,255,.28) !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-eyebrow {\n    display: flex;\n    align-items: center;\n    gap: 12px;\n    margin-bottom: 20px;\n\n    color: #e3c979 !important;\n    font-size: 11px;\n    font-weight: 600;\n    letter-spacing: .20em;\n    text-transform: uppercase !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-eyebrow::before {\n    content: \"\";\n    width: 28px;\n    height: 1px;\n    background: rgba(227,201,121,.65);\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-hero h1 {\n    max-width: 860px;\n    margin: 0;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: clamp(52px, 7vw, 78px);\n    line-height: .98;\n    font-weight: 500;\n    letter-spacing: -.025em;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-hero h1 em {\n    color: var(--kb-gold) !important;\n    font-weight: 400;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-hero-intro {\n    max-width: 770px;\n    margin: 26px 0 0;\n\n    color: rgba(255,255,255,.70) !important;\n    font-size: 17px;\n    line-height: 1.85;\n}\n\n\n\/* =========================================================\n   COMMON\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-section {\n    padding: 78px 0;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-section-soft {\n    background: var(--kb-soft);\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-label {\n    display: flex;\n    align-items: center;\n    gap: 12px;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 11px;\n    font-weight: 700;\n    letter-spacing: .18em;\n    text-transform: uppercase !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-label::before {\n    content: \"\";\n    width: 28px;\n    height: 1px;\n    background: rgba(184,150,12,.52);\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-title {\n    max-width: 840px;\n    margin: 16px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: clamp(38px, 5vw, 54px);\n    line-height: 1.04;\n    font-weight: 500;\n    letter-spacing: -.015em;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-title em {\n    color: var(--kb-gold-dark) !important;\n    font-weight: 400;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-copy {\n    max-width: 760px;\n    margin: 18px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 15px;\n    line-height: 1.8;\n}\n\n\n\/* =========================================================\n   START\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-grid {\n    display: grid;\n    grid-template-columns: 1.05fr .95fr;\n    gap: 55px;\n    align-items: center;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-box {\n    padding: 32px;\n\n    background: var(--kb-navy);\n    border-radius: 22px;\n    color: #ffffff !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-box-label {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .15em;\n    text-transform: uppercase !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-row {\n    display: grid;\n    grid-template-columns: 34px 1fr;\n    gap: 15px;\n\n    padding: 18px 0;\n    border-bottom: 1px solid rgba(255,255,255,.09);\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-row:last-child {\n    border-bottom: 0;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-number {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 29px;\n    height: 29px;\n\n    border: 1px solid rgba(212,175,55,.44);\n    border-radius: 50%;\n\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-row strong {\n    display: block;\n    color: #ffffff !important;\n    font-size: 14px;\n    font-weight: 600;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-start-row span {\n    display: block;\n    margin-top: 4px;\n\n    color: rgba(255,255,255,.55) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n\n\/* =========================================================\n   TROUBLE CARDS\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-card-grid {\n    display: grid;\n    grid-template-columns: repeat(2, 1fr);\n    gap: 18px;\n    margin-top: 42px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-card {\n    padding: 31px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 20px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-card span {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-card h3 {\n    margin: 16px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 29px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-card p {\n    margin: 11px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\n\/* =========================================================\n   QUICK\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-quick {\n    max-width: 950px;\n    margin-top: 44px;\n\n    overflow: hidden;\n    border: 1px solid var(--kb-border);\n    border-radius: 20px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-quick-step {\n    display: grid;\n    grid-template-columns: 52px 1fr;\n    gap: 18px;\n\n    padding: 24px 28px;\n\n    background: #ffffff;\n    border-bottom: 1px solid var(--kb-border);\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-quick-step:last-child {\n    border-bottom: 0;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-quick-number {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 36px;\n    height: 36px;\n\n    border-radius: 50%;\n    background: rgba(212,175,55,.10);\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 11px;\n    font-weight: 700;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-quick-step strong {\n    display: block;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 23px;\n    line-height: 1.1;\n    font-weight: 500;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-quick-step p {\n    margin: 6px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.68;\n}\n\n\n\/* =========================================================\n   DIAGNOSTIC BOX\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-diagnostic-grid {\n    display: grid;\n    grid-template-columns: .95fr 1.05fr;\n    gap: 50px;\n    align-items: center;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-diagnostic-box {\n    padding: 31px;\n\n    background: var(--kb-navy);\n    border-radius: 20px;\n    color: #ffffff !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-diagnostic-box span {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-diagnostic-box h3 {\n    margin: 17px 0 0;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 31px;\n    line-height: 1.05;\n    font-weight: 500;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-diagnostic-box p {\n    margin: 12px 0 0;\n\n    color: rgba(255,255,255,.60) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\n\/* =========================================================\n   TIP\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-tip {\n    display: grid;\n    grid-template-columns: auto 1fr;\n    gap: 20px;\n\n    max-width: 900px;\n    margin-top: 38px;\n    padding: 27px 29px;\n\n    background: rgba(212,175,55,.07);\n    border: 1px solid rgba(184,150,12,.20);\n    border-radius: 17px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-tip-icon {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 38px;\n    height: 38px;\n\n    border-radius: 50%;\n    background: rgba(212,175,55,.12);\n\n    color: var(--kb-gold-dark) !important;\n    font-weight: 700;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-tip strong {\n    display: block;\n\n    color: var(--kb-text) !important;\n    font-size: 14px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-tip p {\n    margin: 6px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\n\/* =========================================================\n   CHECK GRID\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-check-grid {\n    display: grid;\n    grid-template-columns: repeat(3, 1fr);\n    gap: 1px;\n\n    margin-top: 42px;\n\n    overflow: hidden;\n    background: var(--kb-border);\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-check {\n    padding: 30px;\n    background: #ffffff;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-check span {\n    color: var(--kb-gold-dark) !important;\n    font-size: 11px;\n    font-weight: 700;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-check strong {\n    display: block;\n    margin-top: 14px;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 25px;\n    line-height: 1.1;\n    font-weight: 500;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-check p {\n    margin: 10px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.65;\n}\n\n\n\/* =========================================================\n   TESTFLIGHT\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-testflight-grid {\n    display: grid;\n    grid-template-columns: 1.02fr .98fr;\n    gap: 50px;\n    align-items: center;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-testflight-card {\n    padding: 31px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 20px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-testflight-card span {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-testflight-card h3 {\n    margin: 16px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 29px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-testflight-card p {\n    margin: 11px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\n\/* =========================================================\n   SUPPORT\n   ========================================================= *\/\n\n#kb-carnet-help-troubleshooting-v1 .kb-support {\n    display: grid;\n    grid-template-columns: 1.25fr .75fr;\n\n    overflow: hidden;\n    border-radius: 24px;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-support-copy {\n    padding: 45px;\n    background: var(--kb-soft);\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-support-action {\n    padding: 45px;\n\n    background: var(--kb-navy);\n    color: #ffffff !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-support-action span {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-support-action h3 {\n    margin: 17px 0 0;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 36px;\n    line-height: 1;\n    font-weight: 500;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-support-action h3 em {\n    color: var(--kb-gold) !important;\n    font-weight: 400;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-support-action p {\n    margin: 16px 0 0;\n\n    color: rgba(255,255,255,.62) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n\n    min-height: 46px;\n    margin-top: 24px;\n    padding: 0 22px;\n\n    border-radius: 999px;\n    background: #ffffff;\n\n    color: var(--kb-navy) !important;\n    font-size: 14px;\n    font-weight: 650;\n\n    transition:\n        opacity .18s ease,\n        transform .18s ease;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-button:hover {\n    opacity: .92;\n    transform: translateY(-1px);\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-inline-link {\n    display: inline-flex;\n    margin-top: 23px;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 14px;\n    font-weight: 600;\n}\n\n#kb-carnet-help-troubleshooting-v1 .kb-inline-link:hover {\n    text-decoration: underline;\n    text-underline-offset: 4px;\n}\n\n#kb-carnet-help-troubleshooting-v1 a:focus-visible {\n    outline: 3px solid rgba(212,175,55,.28);\n    outline-offset: 4px;\n}\n\n\n\/* =========================================================\n   RESPONSIVE\n   ========================================================= *\/\n\n@media (max-width: 950px) {\n\n    #kb-carnet-help-troubleshooting-v1 .kb-start-grid,\n    #kb-carnet-help-troubleshooting-v1 .kb-diagnostic-grid,\n    #kb-carnet-help-troubleshooting-v1 .kb-testflight-grid {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-carnet-help-troubleshooting-v1 .kb-check-grid {\n        grid-template-columns: 1fr;\n    }\n}\n\n@media (max-width: 700px) {\n\n    #kb-carnet-help-troubleshooting-v1 .kb-container {\n        width: min(100% - 28px, 1100px);\n    }\n\n    #kb-carnet-help-troubleshooting-v1 .kb-hero {\n        padding: 58px 0;\n    }\n\n    #kb-carnet-help-troubleshooting-v1 .kb-section {\n        padding: 60px 0;\n    }\n\n    #kb-carnet-help-troubleshooting-v1 .kb-card-grid,\n    #kb-carnet-help-troubleshooting-v1 .kb-support {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-carnet-help-troubleshooting-v1 .kb-quick-step {\n        grid-template-columns: 42px 1fr;\n        padding: 21px 20px;\n    }\n\n    #kb-carnet-help-troubleshooting-v1 .kb-start-box,\n    #kb-carnet-help-troubleshooting-v1 .kb-diagnostic-box,\n    #kb-carnet-help-troubleshooting-v1 .kb-testflight-card {\n        padding: 25px;\n    }\n\n    #kb-carnet-help-troubleshooting-v1 .kb-support-copy,\n    #kb-carnet-help-troubleshooting-v1 .kb-support-action {\n        padding: 30px 24px;\n    }\n}\n\n<\/style>\n\n\n<!-- ======================================================\n     HERO\n     ====================================================== -->\n\n<section class=\"kb-hero\">\n\n    <div class=\"kb-container\">\n\n        <nav class=\"kb-breadcrumb\" aria-label=\"Breadcrumb Trail\">\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/\">\n                KharonBridge\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/support\/\">\n                Support\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/support\/le-carnet-help-center\/\">\n                Le Carnet Help Center\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <span>\n                Troubleshooting\n            <\/span>\n\n        <\/nav>\n\n\n        <div class=\"kb-eyebrow\">\n            Assistance \u00b7 Le Carnet\n        <\/div>\n\n\n        <h1>\n            R\u00e9soudre les difficult\u00e9s\n            <em>les plus courantes.<\/em>\n        <\/h1>\n\n\n        <p class=\"kb-hero-intro\">\n            Connexion, entr\u00e9e introuvable, chargement, notifications,\n            capsules ou achats : commencez par quelques v\u00e9rifications\n            simples avant de contacter le support.\n        <\/p>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     PRINCIPLE\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-start-grid\">\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Avant toute chose\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    V\u00e9rifiez d\u2019abord\n                    <em>les \u00e9l\u00e9ments les plus simples.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Plusieurs difficult\u00e9s apparentes peuvent provenir\n                    d\u2019une connexion Internet interrompue, d\u2019un filtre actif,\n                    d\u2019une autorisation d\u00e9sactiv\u00e9e ou des droits associ\u00e9s\n                    \u00e0 votre offre.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Avant de supprimer l\u2019application ou votre compte,\n                    commencez par identifier pr\u00e9cis\u00e9ment le comportement\n                    rencontr\u00e9.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-start-box\">\n\n                <span class=\"kb-start-box-label\">\n                    Premier diagnostic\n                <\/span>\n\n\n                <div class=\"kb-start-row\">\n\n                    <div class=\"kb-start-number\">1<\/div>\n\n                    <div>\n                        <strong>\n                            V\u00e9rifiez Internet\n                        <\/strong>\n\n                        <span>\n                            Contr\u00f4lez votre connexion Wi-Fi\n                            ou vos donn\u00e9es mobiles.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-start-row\">\n\n                    <div class=\"kb-start-number\">2<\/div>\n\n                    <div>\n                        <strong>\n                            V\u00e9rifiez votre compte\n                        <\/strong>\n\n                        <span>\n                            Assurez-vous d\u2019utiliser le compte Le Carnet\n                            attendu.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-start-row\">\n\n                    <div class=\"kb-start-number\">3<\/div>\n\n                    <div>\n                        <strong>\n                            Effacez recherche et filtres\n                        <\/strong>\n\n                        <span>\n                            Un filtre actif peut masquer\n                            certaines entr\u00e9es ou capsules.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-start-row\">\n\n                    <div class=\"kb-start-number\">4<\/div>\n\n                    <div>\n                        <strong>\n                            Actualisez\n                        <\/strong>\n\n                        <span>\n                            Utilisez la fl\u00e8che d\u2019actualisation\n                            lorsque cela est pertinent.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CONNECTION\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Connexion\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Impossible de vous connecter\n            <em>ou e-mail non re\u00e7u.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            Commencez par v\u00e9rifier l\u2019adresse utilis\u00e9e et votre connexion Internet.\n        <\/p>\n\n\n        <div class=\"kb-quick\">\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">1<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez votre connexion Internet\n                    <\/strong>\n\n                    <p>\n                        Assurez-vous que votre iPhone ou votre iPad\n                        dispose d\u2019un acc\u00e8s r\u00e9seau fonctionnel.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">2<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez l\u2019adresse e-mail\n                    <\/strong>\n\n                    <p>\n                        Utilisez exactement l\u2019adresse associ\u00e9e\n                        \u00e0 votre compte Le Carnet.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">3<\/div>\n\n                <div>\n                    <strong>\n                        Essayez \u00ab Mot de passe oubli\u00e9 ? \u00bb\n                    <\/strong>\n\n                    <p>\n                        Demandez un nouveau lien lorsque\n                        vous ne parvenez plus \u00e0 vous connecter.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">4<\/div>\n\n                <div>\n                    <strong>\n                        Consultez les courriers ind\u00e9sirables\n                    <\/strong>\n\n                    <p>\n                        V\u00e9rifiez \u00e9galement les dossiers Spam\n                        ou Ind\u00e9sirables de votre messagerie.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">5<\/div>\n\n                <div>\n                    <strong>\n                        Utilisez le lien le plus r\u00e9cent\n                    <\/strong>\n\n                    <p>\n                        Si plusieurs messages ont \u00e9t\u00e9 re\u00e7us,\n                        ouvrez le dernier lien envoy\u00e9.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"kb-tip\">\n\n            <div class=\"kb-tip-icon\">\n                i\n            <\/div>\n\n            <div>\n\n                <strong>\n                    Un message d\u2019envoi ne confirme pas qu\u2019un compte existe.\n                <\/strong>\n\n                <p>\n                    Le message indiquant qu\u2019un e-mail a \u00e9t\u00e9 envoy\u00e9\n                    ne garantit pas que l\u2019adresse saisie corresponde\n                    \u00e0 un compte Le Carnet.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     MISSING ENTRY\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-diagnostic-grid\">\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Entr\u00e9e introuvable\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Une entr\u00e9e semble\n                    <em>avoir disparu ?<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Une entr\u00e9e peut simplement \u00eatre masqu\u00e9e\n                    par la recherche, un filtre ou avoir \u00e9t\u00e9 transform\u00e9e\n                    en capsule temporelle.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Si le texte n\u2019avait jamais \u00e9t\u00e9 publi\u00e9,\n                    il peut \u00e9galement \u00eatre rest\u00e9 uniquement\n                    sous forme de brouillon sur l\u2019appareil d\u2019origine.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-diagnostic-box\">\n\n                <span>\n                    V\u00e9rifiez dans cet ordre\n                <\/span>\n\n                <h3>\n                    Compte, filtres, capsules, brouillon.\n                <\/h3>\n\n                <p>\n                    1. V\u00e9rifiez que vous \u00eates connect\u00e9\n                    au bon compte Le Carnet.\n                <\/p>\n\n                <p>\n                    2. Effacez la recherche et tous les filtres.\n                <\/p>\n\n                <p>\n                    3. Actualisez le Carnet.\n                <\/p>\n\n                <p>\n                    4. Consultez \u00ab Capsules temporelles \u00bb\n                    si l\u2019entr\u00e9e avait \u00e9t\u00e9 scell\u00e9e.\n                <\/p>\n\n                <p>\n                    5. Si elle n\u2019avait pas \u00e9t\u00e9 publi\u00e9e,\n                    v\u00e9rifiez l\u2019appareil sur lequel vous aviez commenc\u00e9 \u00e0 \u00e9crire.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     LOADING\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Loading\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Le chargement dure\n            <em>ou \u00ab R\u00e9essayer \u00bb appara\u00eet.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            Laissez d\u2019abord l\u2019op\u00e9ration en cours se terminer.\n            Si le probl\u00e8me persiste, v\u00e9rifiez votre connexion.\n        <\/p>\n\n\n        <div class=\"kb-check-grid\">\n\n\n            <div class=\"kb-check\">\n\n                <span>\n                    01\n                <\/span>\n\n                <strong>\n                    Attendez\n                <\/strong>\n\n                <p>\n                    Ne relancez pas imm\u00e9diatement plusieurs\n                    chargements successifs.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-check\">\n\n                <span>\n                    02\n                <\/span>\n\n                <strong>\n                    V\u00e9rifiez le r\u00e9seau\n                <\/strong>\n\n                <p>\n                    Contr\u00f4lez le Wi-Fi ou les donn\u00e9es mobiles\n                    de votre appareil.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-check\">\n\n                <span>\n                    03\n                <\/span>\n\n                <strong>\n                    R\u00e9essayez\n                <\/strong>\n\n                <p>\n                    Utilisez \u00ab R\u00e9essayer \u00bb ou la fl\u00e8che\n                    d\u2019actualisation lorsque l\u2019application le propose.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"kb-tip\">\n\n            <div class=\"kb-tip-icon\">\n                i\n            <\/div>\n\n            <div>\n\n                <strong>\n                    La section Capsules peut \u00eatre absente sans qu\u2019il y ait d\u2019erreur.\n                <\/strong>\n\n                <p>\n                    Apr\u00e8s un chargement termin\u00e9, l\u2019absence de\n                    \u00ab Capsules temporelles \u00bb peut simplement signifier\n                    qu\u2019aucune capsule n\u2019est actuellement disponible dans la liste.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     FEATURE LOCKED\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Fonction absente ou gris\u00e9e\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            V\u00e9rifiez l\u2019offre\n            <em>et l\u2019\u00e9tat de l\u2019entr\u00e9e.<\/em>\n        <\/h2>\n\n\n        <div class=\"kb-card-grid\">\n\n\n            <div class=\"kb-card\">\n\n                <span>\n                    Offre\n                <\/span>\n\n                <h3>\n                    V\u00e9rifiez \u00ab Moi \u00bb\n                <\/h3>\n\n                <p>\n                    Certaines fonctions d\u00e9pendent\n                    des droits associ\u00e9s \u00e0 votre offre.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-card\">\n\n                <span>\n                    Continue\n                <\/span>\n\n                <h3>\n                    L\u2019entr\u00e9e doit \u00eatre ouverte\n                <\/h3>\n\n                <p>\n                    \u00ab Continuer l\u2019entr\u00e9e \u00bb n\u00e9cessite\n                    une entr\u00e9e Ouverte et non scell\u00e9e.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-card\">\n\n                <span>\n                    Capsule\n                <\/span>\n\n                <h3>\n                    L\u2019entr\u00e9e ne doit pas \u00eatre scell\u00e9e\n                <\/h3>\n\n                <p>\n                    \u00ab Transformer en capsule \u00bb d\u00e9pend \u00e9galement\n                    de l\u2019\u00e9tat de l\u2019entr\u00e9e et de sa disponibilit\u00e9.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-card\">\n\n                <span>\n                    Clara\n                <\/span>\n\n                <h3>\n                    \u00c9crivez d\u2019abord\n                <\/h3>\n\n                <p>\n                    Clara devient disponible apr\u00e8s avoir saisi\n                    suffisamment de texte.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"kb-tip\">\n\n            <div class=\"kb-tip-icon\">\n                i\n            <\/div>\n\n            <div>\n\n                <strong>\n                    Les capsules peuvent \u00eatre masqu\u00e9es par des filtres actifs.\n                <\/strong>\n\n                <p>\n                    Revenez \u00e0 la vue sans filtre pour v\u00e9rifier\n                    si la section \u00ab Capsules temporelles \u00bb r\u00e9appara\u00eet.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     NOTIFICATIONS\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Notifications\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            A Reminder\n            <em>ne se d\u00e9clenche pas.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            Plusieurs r\u00e9glages peuvent emp\u00eacher ou diff\u00e9rer\n            l\u2019affichage d\u2019une notification.\n        <\/p>\n\n\n        <div class=\"kb-quick\">\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">1<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez les pr\u00e9f\u00e9rences du Carnet\n                    <\/strong>\n\n                    <p>\n                        Assurez-vous que l\u2019option concern\u00e9e\n                        a bien \u00e9t\u00e9 activ\u00e9e et enregistr\u00e9e.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">2<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez l\u2019heure\n                    <\/strong>\n\n                    <p>\n                        Pour un test, choisissez une heure\n                        encore \u00e0 venir.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">3<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez R\u00e9glages iOS\n                    <\/strong>\n\n                    <p>\n                        Contr\u00f4lez que les notifications\n                        de Le Carnet sont autoris\u00e9es.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">4<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez les modes Concentration\n                    <\/strong>\n\n                    <p>\n                        Ils peuvent masquer ou diff\u00e9rer\n                        certaines alertes.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">5<\/div>\n\n                <div>\n                    <strong>\n                        Actualisez pour une pens\u00e9e d\u2019avant\n                    <\/strong>\n\n                    <p>\n                        Sans ancienne pens\u00e9e r\u00e9cup\u00e9r\u00e9e par le Carnet,\n                        aucun rappel associ\u00e9 n\u2019est programm\u00e9.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CAPSULE\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-diagnostic-grid\">\n\n\n            <div class=\"kb-diagnostic-box\">\n\n                <span>\n                    Capsule ferm\u00e9e\n                <\/span>\n\n                <h3>\n                    V\u00e9rifiez date, \u00e9tat et destinataire.\n                <\/h3>\n\n                <p>\n                    Assurez-vous que la date d\u2019ouverture\n                    est bien arriv\u00e9e.\n                <\/p>\n\n                <p>\n                    V\u00e9rifiez \u00e9galement l\u2019\u00e9tat affich\u00e9\n                    et le destinataire de la capsule.\n                <\/p>\n\n                <p>\n                    Actualisez le Carnet avec une connexion Internet active.\n                <\/p>\n\n            <\/div>\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Time capsule\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Une capsule reste\n                    <em>ferm\u00e9e.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Une capsule scell\u00e9e n\u2019est plus\n                    une entr\u00e9e ordinaire.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Son menu ne permet pas de forcer son ouverture\n                    ni de modifier sa date.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Si le moment d\u2019ouverture vient d\u2019arriver,\n                    actualisez le Carnet avant de v\u00e9rifier\n                    de nouveau sa fiche.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     PURCHASE\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Subscriptions and Purchases\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Un achat ne se refl\u00e8te pas\n            <em>dans votre offre.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            Apr\u00e8s un achat, laissez d\u2019abord la validation\n            et la mise \u00e0 jour des droits se terminer.\n        <\/p>\n\n\n        <div class=\"kb-quick\">\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">1<\/div>\n\n                <div>\n                    <strong>\n                        Attendez la fin de la validation\n                    <\/strong>\n\n                    <p>\n                        Ne lancez pas plusieurs achats successifs\n                        pour tenter de provoquer la mise \u00e0 jour.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">2<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez votre compte Le Carnet\n                    <\/strong>\n\n                    <p>\n                        Assurez-vous d\u2019\u00eatre connect\u00e9\n                        au compte attendu.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">3<\/div>\n\n                <div>\n                    <strong>\n                        V\u00e9rifiez le compte Apple\n                    <\/strong>\n\n                    <p>\n                        Utilisez le compte Apple\n                        ayant effectu\u00e9 l\u2019achat.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"kb-quick-step\">\n\n                <div class=\"kb-quick-number\">4<\/div>\n\n                <div>\n                    <strong>\n                        Essayez \u00ab Restaurer les achats \u00bb\n                    <\/strong>\n\n                    <p>\n                        Cette action peut \u00eatre utilis\u00e9e\n                        lorsqu\u2019un abonnement Apple n\u2019est pas reconnu.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"kb-tip\">\n\n            <div class=\"kb-tip-icon\">\n                !\n            <\/div>\n\n            <div>\n\n                <strong>\n                    N\u2019effectuez pas plusieurs achats pour le m\u00eame besoin.\n                <\/strong>\n\n                <p>\n                    Si le probl\u00e8me persiste, conservez le re\u00e7u Apple\n                    et notez pr\u00e9cis\u00e9ment le message affich\u00e9\n                    avant de contacter le support.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     TESTFLIGHT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-testflight-grid\">\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Version de test\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Signaler un probl\u00e8me\n                    <em>depuis TestFlight.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Si vous utilisez une version TestFlight,\n                    vous pouvez transmettre un retour directement\n                    depuis l\u2019application TestFlight.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Un signalement pr\u00e9cis permet de comprendre\n                    plus rapidement ce qui s\u2019est produit.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-testflight-card\">\n\n                <span>\n                    Informations utiles\n                <\/span>\n\n                <h3>\n                    D\u00e9crivez le contexte du probl\u00e8me\n                <\/h3>\n\n                <p>\n                    Indiquez ce que vous faisiez\n                    et ce que vous attendiez.\n                <\/p>\n\n                <p>\n                    Pr\u00e9cisez ce qui s\u2019est r\u00e9ellement produit.\n                <\/p>\n\n                <p>\n                    Ajoutez votre mod\u00e8le d\u2019appareil,\n                    votre version d\u2019iOS ou d\u2019iPadOS\n                    et, si possible, la version du Carnet.\n                <\/p>\n\n                <p>\n                    Une capture d\u2019\u00e9cran peut \u00eatre utile,\n                    \u00e0 condition de masquer vos informations personnelles.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"kb-tip\">\n\n            <div class=\"kb-tip-icon\">\n                !\n            <\/div>\n\n            <div>\n\n                <strong>\n                    Ne transmettez jamais vos informations secr\u00e8tes.\n                <\/strong>\n\n                <p>\n                    N\u2019envoyez jamais votre mot de passe,\n                    votre PIN ni un lien de r\u00e9initialisation\n                    dans un signalement ou une demande de support.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     SUPPORT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-support\">\n\n\n            <div class=\"kb-support-copy\">\n\n                <div class=\"kb-label\">\n                    Help Center\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Commencez par identifier\n                    <em>ce qui ne fonctionne pas.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Une description pr\u00e9cise du comportement rencontr\u00e9,\n                    de l\u2019action effectu\u00e9e et du message affich\u00e9\n                    permet de r\u00e9soudre plus rapidement une difficult\u00e9.\n                <\/p>\n\n                <a\n                    class=\"kb-inline-link\"\n                    href=\"https:\/\/kharonbridge.com\/en\/support\/le-carnet-help-center\/\"\n                >\n                    Back to the Help Center \u2192\n                <\/a>\n\n            <\/div>\n\n\n            <div class=\"kb-support-action\">\n\n                <span>\n                    Le Carnet Support\n                <\/span>\n\n                <h3>\n                    The problem\n                    <em>still persists?<\/em>\n                <\/h3>\n\n                <p>\n                    Contactez le support KharonBridge en indiquant\n                    le comportement rencontr\u00e9, votre appareil,\n                    votre version du syst\u00e8me et le message affich\u00e9.\n                <\/p>\n\n                <a\n                    class=\"kb-button\"\n                    href=\"https:\/\/kharonbridge.com\/en\/support\/centre-daide-le-carnet\/contacter-le-support\/\"\n                >\n                    Contact support\n                <\/a>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00e9solvez les probl\u00e8mes courants de Le Carnet : connexion, entr\u00e9es, notifications, capsules, chargement, achats et fonctions indisponibles.<\/p>","protected":false},"author":1,"featured_media":2932,"parent":2902,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2926","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/comments?post=2926"}],"version-history":[{"count":4,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2926\/revisions"}],"predecessor-version":[{"id":2965,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2926\/revisions\/2965"}],"up":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2902"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/media\/2932"}],"wp:attachment":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/media?parent=2926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}