{"id":2781,"date":"2026-08-31T08:19:20","date_gmt":"2026-08-31T08:19:20","guid":{"rendered":"https:\/\/kharonbridge.com\/?page_id=2781"},"modified":"2026-08-31T09:34:01","modified_gmt":"2026-08-31T09:34:01","slug":"clients-dossiers","status":"publish","type":"page","link":"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/clients-files\/","title":{"rendered":"Client Files"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2781\" class=\"elementor elementor-2781\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdfa1e e-con-full e-flex e-con e-parent\" data-id=\"2fdfa1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8c237a elementor-widget elementor-widget-html\" data-id=\"f8c237a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"kb-mnemosyne-help-clients-v2\">\n\n<style>\n#kb-mnemosyne-help-clients-v2 {\n    --kb-navy: #1b2732;\n    --kb-navy-light: #2c3e50;\n    --kb-gold: #d4af37;\n    --kb-gold-dark: #b8960c;\n    --kb-text: #111827;\n    --kb-muted: #5d6d7e;\n    --kb-border: rgba(17, 24, 39, 0.10);\n    --kb-soft: #f8f8f6;\n    --kb-white: #ffffff;\n\n    width: 100%;\n    color: var(--kb-text) !important;\n    font-family: Inter, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif;\n}\n\n#kb-mnemosyne-help-clients-v2 * {\n    box-sizing: border-box;\n}\n\n#kb-mnemosyne-help-clients-v2 a {\n    color: inherit;\n    text-decoration: none;\n}\n\n#kb-mnemosyne-help-clients-v2 h1,\n#kb-mnemosyne-help-clients-v2 h2,\n#kb-mnemosyne-help-clients-v2 h3,\n#kb-mnemosyne-help-clients-v2 p,\n#kb-mnemosyne-help-clients-v2 span,\n#kb-mnemosyne-help-clients-v2 strong {\n    text-transform: none !important;\n}\n\n#kb-mnemosyne-help-clients-v2 h2,\n#kb-mnemosyne-help-clients-v2 h3 {\n    color: var(--kb-text) !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-container {\n    width: min(1100px, calc(100% - 40px));\n    margin: 0 auto;\n}\n\n\/* =========================================================\n   HERO\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-hero {\n    position: relative;\n    overflow: hidden;\n    padding: 78px 0 72px;\n\n    background:\n        radial-gradient(\n            circle at 88% 12%,\n            rgba(212,175,55,.16),\n            transparent 30%\n        ),\n        linear-gradient(\n            135deg,\n            var(--kb-navy-light) 0%,\n            var(--kb-navy) 68%,\n            #111827 100%\n        );\n\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb {\n    display: flex;\n    flex-wrap: wrap;\n    align-items: center;\n    gap: 8px;\n\n    margin-bottom: 30px;\n\n    color: rgba(255,255,255,.50) !important;\n    font-size: 12px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb a {\n    color: rgba(255,255,255,.66) !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb a:hover {\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb-separator {\n    color: rgba(255,255,255,.28) !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-eyebrow {\n    display: flex;\n    align-items: center;\n    gap: 12px;\n\n    margin-bottom: 20px;\n\n    color: #e3c979 !important;\n    font-size: 11px;\n    font-weight: 600;\n    letter-spacing: .20em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-eyebrow::before {\n    content: \"\";\n    width: 28px;\n    height: 1px;\n    background: rgba(227,201,121,.65);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-hero h1 {\n    max-width: 840px;\n    margin: 0;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: clamp(52px, 7vw, 78px);\n    line-height: .98;\n    font-weight: 500;\n    letter-spacing: -.025em;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-hero h1 em {\n    color: var(--kb-gold) !important;\n    font-weight: 400;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-hero-intro {\n    max-width: 745px;\n    margin: 26px 0 0;\n\n    color: rgba(255,255,255,.70) !important;\n    font-size: 17px;\n    line-height: 1.85;\n}\n\n\/* =========================================================\n   COMMON\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-section {\n    padding: 78px 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-section-soft {\n    background: var(--kb-soft);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-label {\n    display: flex;\n    align-items: center;\n    gap: 12px;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 11px;\n    font-weight: 700;\n    letter-spacing: .18em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-label::before {\n    content: \"\";\n    width: 28px;\n    height: 1px;\n    background: rgba(184,150,12,.52);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-title {\n    max-width: 820px;\n    margin: 16px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: clamp(38px, 5vw, 54px);\n    line-height: 1.04;\n    font-weight: 500;\n    letter-spacing: -.015em;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-title em {\n    color: var(--kb-gold-dark) !important;\n    font-weight: 400;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-copy {\n    max-width: 750px;\n    margin: 18px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 15px;\n    line-height: 1.8;\n}\n\n\/* =========================================================\n   ROLE\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-role-grid {\n    display: grid;\n    grid-template-columns: 1.06fr .94fr;\n    gap: 55px;\n    align-items: center;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-box {\n    padding: 32px;\n\n    background: var(--kb-navy);\n    border-radius: 22px;\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-label {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .15em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row {\n    display: grid;\n    grid-template-columns: 34px 1fr;\n    gap: 15px;\n\n    padding: 17px 0;\n    border-bottom: 1px solid rgba(255,255,255,.09);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row:last-child {\n    border-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-number {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 29px;\n    height: 29px;\n\n    border: 1px solid rgba(212,175,55,.44);\n    border-radius: 50%;\n\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row strong {\n    display: block;\n\n    color: #ffffff !important;\n    font-size: 14px;\n    font-weight: 600;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row span {\n    display: block;\n    margin-top: 4px;\n\n    color: rgba(255,255,255,.55) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n\/* =========================================================\n   CREATE CLIENT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-steps {\n    display: grid;\n    grid-template-columns: repeat(4, 1fr);\n    gap: 16px;\n\n    margin-top: 42px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step {\n    min-height: 250px;\n    padding: 27px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step-number {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 34px;\n    height: 34px;\n\n    border: 1px solid rgba(184,150,12,.34);\n    border-radius: 50%;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 11px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step h3 {\n    margin: 20px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 26px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step p {\n    margin: 11px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\/* =========================================================\n   DOSSIER CONTENT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-content-grid {\n    display: grid;\n    grid-template-columns: repeat(2, 1fr);\n    gap: 17px;\n\n    margin-top: 42px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-card {\n    min-height: 205px;\n    padding: 29px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-kicker {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .13em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-card h3 {\n    margin: 16px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 28px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-card p {\n    margin: 11px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\/* =========================================================\n   HIERARCHY\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-hierarchy-grid {\n    display: grid;\n    grid-template-columns: .92fr 1.08fr;\n    gap: 50px;\n    align-items: center;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-card {\n    padding: 31px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 20px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-title {\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 30px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-subtitle {\n    margin-top: 8px;\n\n    color: var(--kb-muted) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-path {\n    margin-top: 27px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item {\n    position: relative;\n    padding: 0 0 29px 44px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item:last-child {\n    padding-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item:not(:last-child)::before {\n    content: \"\";\n    position: absolute;\n\n    left: 14px;\n    top: 30px;\n    bottom: 1px;\n\n    width: 1px;\n    background: rgba(184,150,12,.28);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-dot {\n    position: absolute;\n    left: 0;\n    top: 0;\n\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 29px;\n    height: 29px;\n\n    border-radius: 50%;\n    background: rgba(212,175,55,.10);\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item strong {\n    display: block;\n\n    color: var(--kb-text) !important;\n    font-size: 14px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item span {\n    display: block;\n    margin-top: 4px;\n\n    color: var(--kb-muted) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n\/* =========================================================\n   CONTEXT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-context-grid {\n    display: grid;\n    grid-template-columns: 1.08fr .92fr;\n    gap: 50px;\n    align-items: center;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector {\n    padding: 31px;\n\n    background: var(--kb-navy);\n    border-radius: 20px;\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-top {\n    padding-bottom: 18px;\n    border-bottom: 1px solid rgba(255,255,255,.09);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-label {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-title {\n    margin-top: 9px;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 29px;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-row {\n    display: grid;\n    grid-template-columns: 95px 1fr;\n    gap: 17px;\n\n    padding: 17px 0;\n    border-bottom: 1px solid rgba(255,255,255,.09);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-row:last-child {\n    border-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-key {\n    color: rgba(255,255,255,.40) !important;\n    font-size: 12px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-value {\n    color: rgba(255,255,255,.75) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n\/* =========================================================\n   BEST PRACTICES\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-practices {\n    display: grid;\n    grid-template-columns: repeat(3, 1fr);\n    gap: 1px;\n\n    margin-top: 42px;\n\n    overflow: hidden;\n    background: var(--kb-border);\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice {\n    padding: 30px;\n    background: #ffffff;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice span {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice strong {\n    display: block;\n    margin-top: 14px;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 25px;\n    line-height: 1.1;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice p {\n    margin: 10px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.65;\n}\n\n\/* =========================================================\n   TIP\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-tip {\n    display: grid;\n    grid-template-columns: auto 1fr;\n    gap: 20px;\n\n    max-width: 880px;\n    margin-top: 38px;\n    padding: 27px 29px;\n\n    background: rgba(212,175,55,.07);\n    border: 1px solid rgba(184,150,12,.20);\n    border-radius: 17px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-tip-icon {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 38px;\n    height: 38px;\n\n    border-radius: 50%;\n    background: rgba(212,175,55,.12);\n\n    color: var(--kb-gold-dark) !important;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-tip strong {\n    display: block;\n\n    color: var(--kb-text) !important;\n    font-size: 14px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-tip p {\n    margin: 6px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\/* =========================================================\n   TROUBLESHOOTING\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-help-list {\n    max-width: 900px;\n    margin-top: 40px;\n\n    overflow: hidden;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row {\n    display: grid;\n    grid-template-columns: .9fr 1.4fr;\n    gap: 30px;\n\n    padding: 25px 28px;\n\n    background: #ffffff;\n    border-bottom: 1px solid var(--kb-border);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row:last-child {\n    border-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row strong {\n    color: var(--kb-text) !important;\n    font-size: 14px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row p {\n    margin: 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.65;\n}\n\n\/* =========================================================\n   RELATED\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-related {\n    display: grid;\n    grid-template-columns: repeat(3, 1fr);\n    gap: 16px;\n\n    margin-top: 38px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card {\n    padding: 25px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n\n    transition:\n        transform .18s ease,\n        border-color .18s ease;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card:hover {\n    transform: translateY(-2px);\n    border-color: rgba(184,150,12,.40);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card span {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card h3 {\n    margin: 15px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 25px;\n    line-height: 1.1;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card p {\n    margin: 9px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 13px;\n    line-height: 1.6;\n}\n\n\/* =========================================================\n   SUPPORT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-support {\n    display: grid;\n    grid-template-columns: 1.25fr .75fr;\n\n    overflow: hidden;\n    border-radius: 24px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-copy {\n    padding: 45px;\n    background: var(--kb-soft);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action {\n    padding: 45px;\n\n    background: var(--kb-navy);\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action span {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action h3 {\n    margin: 17px 0 0;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 36px;\n    line-height: 1;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action h3 em {\n    color: var(--kb-gold) !important;\n    font-weight: 400;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action p {\n    margin: 16px 0 0;\n\n    color: rgba(255,255,255,.62) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n\n    min-height: 46px;\n    margin-top: 24px;\n    padding: 0 22px;\n\n    border-radius: 999px;\n    background: #ffffff;\n\n    color: var(--kb-navy) !important;\n    font-size: 14px;\n    font-weight: 650;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inline-link {\n    display: inline-flex;\n    margin-top: 23px;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 14px;\n    font-weight: 600;\n}\n\n\/* =========================================================\n   RESPONSIVE\n   ========================================================= *\/\n\n@media (max-width: 950px) {\n\n    #kb-mnemosyne-help-clients-v2 .kb-role-grid,\n    #kb-mnemosyne-help-clients-v2 .kb-hierarchy-grid,\n    #kb-mnemosyne-help-clients-v2 .kb-context-grid {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-steps {\n        grid-template-columns: repeat(2, 1fr);\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-practices {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-related {\n        grid-template-columns: 1fr 1fr;\n    }\n}\n\n@media (max-width: 700px) {\n\n    #kb-mnemosyne-help-clients-v2 .kb-container {\n        width: min(100% - 28px, 1100px);\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-hero {\n        padding: 58px 0;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-section {\n        padding: 60px 0;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-steps,\n    #kb-mnemosyne-help-clients-v2 .kb-content-grid,\n    #kb-mnemosyne-help-clients-v2 .kb-related,\n    #kb-mnemosyne-help-clients-v2 .kb-support {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-help-row {\n        grid-template-columns: 1fr;\n        gap: 9px;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-inspector-row {\n        grid-template-columns: 1fr;\n        gap: 5px;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-support-copy,\n    #kb-mnemosyne-help-clients-v2 .kb-support-action {\n        padding: 30px 24px;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-dossier-box,\n    #kb-mnemosyne-help-clients-v2 .kb-structure-card,\n    #kb-mnemosyne-help-clients-v2 .kb-inspector {\n        padding: 25px;\n    }\n}\n\n<\/style>\n\n\n<!-- ======================================================\n     HERO\n     ====================================================== -->\n\n<section class=\"kb-hero\">\n\n    <div class=\"kb-container\">\n\n        <nav class=\"kb-breadcrumb\" aria-label=\"Breadcrumb Trail\">\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/\">\n                KharonBridge\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/support\/\">\n                Support\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/\">\n                Mn\u00e9mosyne Help Center\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <span>Clients &amp; Cases<\/span>\n\n        <\/nav>\n\n\n        <div class=\"kb-eyebrow\">\n            User Guide \u00b7 Mn\u00e9mosyne\n        <\/div>\n\n\n        <h1>\n            Manage Your Customer Records\n            <em>and customer files.<\/em>\n        <\/h1>\n\n\n        <p class=\"kb-hero-intro\">\n            In Mn\u00e9mosyne, the client record is the main file.\nIt contains the client\u2019s information and serves as a central hub\nfor assignments, documents, notes, and contextual information related to your\nwork.\n        <\/p>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     DEFINITION\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-role-grid\">\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Customer Profile &amp; Customer File\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Two formulations,\n                    <em>the same level.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    In this Help Center, the terms \u00abcustomer record\u00bb and\n\u00abcustomer file\u00bb refer to the same main section.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    This section includes the customer's identity, contact information, and\nadministrative details, as well as the\nwork-related items associated with them.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    The assignments are located within this client folder.\nThey allow you to distinguish between different cases, mandates,\nor work topics when necessary.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-dossier-box\">\n\n                <span class=\"kb-dossier-label\">\n                    Structure of a Client File\n                <\/span>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        1\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Customer Profile \/ Customer File\n                        <\/strong>\n\n                        <span>\n                            The main level that brings together the client\n and its context.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        2\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Missions\n                        <\/strong>\n\n                        <span>\n                            The specific tasks tracked within\n the client file.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        3\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Documents\n                        <\/strong>\n\n                        <span>\n                            Assigned directly to a client or a project\nwhen the circumstances warrant it.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        4\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Working Notes\n                        <\/strong>\n\n                        <span>\n                            Decisions, comments, reminders, and follow-ups related\n to a client or an assignment.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        5\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Activity\n                        <\/strong>\n\n                        <span>\n                            Items recently added or modified\n in the client file.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CREATE CLIENT\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Create a customer record\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Create a new one\n            <em>customer file.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            The client profile is the starting point. Begin with the\nnecessary information, then add to the file as\nyour work progresses.\n        <\/p>\n\n\n        <div class=\"kb-steps\">\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    1\n                <\/div>\n\n                <h3>\n                    Click \"New Customer\"\n                <\/h3>\n\n                <p>\n                    Use \u00abNew Customer\u00bb in the action bar or\nthe equivalent action available in the current view.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    2\n                <\/div>\n\n                <h3>\n                    Enter the name\n                <\/h3>\n\n                <p>\n                    Give the record a clear and recognizable name so that\nyou can easily find the client's file later.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    3\n                <\/div>\n\n                <h3>\n                    Add any relevant information\n                <\/h3>\n\n                <p>\n                    Fill in the contact information and administrative details\nthat you actually want to keep on file for follow-up purposes.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    4\n                <\/div>\n\n                <h3>\n                    Save the record\n                <\/h3>\n\n                <p>\n                    Save the client file before adding assignments,\ndocuments, or notes to it.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CONTENT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Inside the client file\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Centralize the work\n            <em>without mixing everything up.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            The customer file serves as the common link between the various\nelements. Each type of information, however, retains its own role.\n        <\/p>\n\n\n        <div class=\"kb-content-grid\">\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Customer Information\n                <\/span>\n\n                <h3>\n                    Identity &amp; Contact Information\n                <\/h3>\n\n                <p>\n                    Keep the general and administrative information\nneeded to manage the relationship with the customer.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Missions\n                <\/span>\n\n                <h3>\n                    The Specific Tasks\n                <\/h3>\n\n                <p>\n                    A task represents a case, an action, or a\nspecific step within a client file.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Documents &amp; Notes\n                <\/span>\n\n                <h3>\n                    Work Elements\n                <\/h3>\n\n                <p>\n                    Documents and notes can be attached directly\nto the client file or, when applicable, to a\nspecific assignment.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Recent Activity\n                <\/span>\n\n                <h3>\n                    What Has Changed\n                <\/h3>\n\n                <p>\n                    Check the recent activity to quickly find the\nitems added or modified in the client file.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     HIERARCHY\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-hierarchy-grid\">\n\n\n            <div class=\"kb-structure-card\">\n\n                <div class=\"kb-structure-title\">\n                    Example of a hierarchy\n                <\/div>\n\n                <div class=\"kb-structure-subtitle\">\n                    The client directory remains the top-level directory.\n                <\/div>\n\n\n                <div class=\"kb-structure-path\">\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            1\n                        <\/div>\n\n                        <strong>\n                            Client Profile: Martin Company\n                        <\/strong>\n\n                        <span>\n                            The main area dedicated to the customer.\n                        <\/span>\n\n                    <\/div>\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            2\n                        <\/div>\n\n                        <strong>\n                            Mission: Company Formation\n                        <\/strong>\n\n                        <span>\n                            An initial, detailed piece of work to be tracked separately.\n                        <\/span>\n\n                    <\/div>\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            3\n                        <\/div>\n\n                        <strong>\n                            Task: Opening a Bank Account\n                        <\/strong>\n\n                        <span>\n                            A second case related to the same client file.\n                        <\/span>\n\n                    <\/div>\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            4\n                        <\/div>\n\n                        <strong>\n                            Documents &amp; Notes\n                        <\/strong>\n\n                        <span>\n                            Linked to the client file or the assignment\nthat corresponds to their actual context.\n                        <\/span>\n\n                    <\/div>\n\n\n                <\/div>\n\n            <\/div>\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Client file or assignment?\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    The mission is contained\n                    <em>in the client file.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    The client file represents the overall relationship with\nthe client. It may include several work-related topics.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    A task is used solely to identify a specific case,\naction, or objective within this\nfile.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Therefore, it is not necessary to create a task for\neach document. A document can remain directly\nlinked to the client file when no more specific subject\nwarrants an additional link.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CONTEXT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-context-grid\">\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Check the context\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Understanding What Is Related\n                    <em>to the customer file.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    When you select a customer record, the inspector\nallows you to verify the information and relationships\nassociated with that record.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    In particular, it helps you understand which assignments,\nwhich documents, and what other information are associated\nwith the selected client.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    The recent activity complements this review by\nhighlighting the elements that have been added or modified.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-inspector\">\n\n                <div class=\"kb-inspector-top\">\n\n                    <div class=\"kb-inspector-label\">\n                        Inspector\n                    <\/div>\n\n                    <div class=\"kb-inspector-title\">\n                        Client File\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-inspector-row\">\n\n                    <div class=\"kb-inspector-key\">\n                        Details\n                    <\/div>\n\n                    <div class=\"kb-inspector-value\">\n                        Check the information associated with the customer record.\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-inspector-row\">\n\n                    <div class=\"kb-inspector-key\">\n                        Relationships\n                    <\/div>\n\n                    <div class=\"kb-inspector-value\">\n                        View the items associated with the customer file.\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-inspector-row\">\n\n                    <div class=\"kb-inspector-key\">\n                        Activity\n                    <\/div>\n\n                    <div class=\"kb-inspector-value\">\n                        See the items that have been recently added or modified.\n                    <\/div>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     BEST PRACTICES\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Best Practices\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Maintaining Structure\n            <em>easy to understand.<\/em>\n        <\/h2>\n\n\n        <div class=\"kb-practices\">\n\n\n            <div class=\"kb-practice\">\n\n                <span>\n                    01\n                <\/span>\n\n                <strong>\n                    Name the client folder clearly\n                <\/strong>\n\n                <p>\n                    A simple, consistent name makes it easier to search and reduces\nthe risk of confusion among multiple clients.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-practice\">\n\n                <span>\n                    02\n                <\/span>\n\n                <strong>\n                    Create a mission only if it adds value.\n                <\/strong>\n\n                <p>\n                    An assignment should focus on a specific topic or task,\nnot become a mandatory step for every item.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-practice\">\n\n                <span>\n                    03\n                <\/span>\n\n                <strong>\n                    Link the items to the most appropriate level\n                <\/strong>\n\n                <p>\n                    A document or note may belong to the client file\nas a whole or to a specific assignment. Choose the\nlevel that best describes its context.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"kb-tip\">\n\n            <div class=\"kb-tip-icon\">\n                i\n            <\/div>\n\n            <div>\n\n                <strong>\n                    Start with a single real client file.\n                <\/strong>\n\n                <p>\n                    Create a client record, add an assignment only if\nyour situation requires it, and then import a few documents and notes.\nThis is the simplest way to understand the structure of\nMn\u00e9mosyne without unnecessarily complicating it.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     TROUBLESHOOTING\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            If you encounter any difficulties\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Can't find\n            <em>the right one?<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            First, make sure you are in the correct client folder before\nreviewing the assignments or other items associated with that client.\n        <\/p>\n\n\n        <div class=\"kb-help-list\">\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    A mission does not appear\n                <\/strong>\n\n                <p>\n                    First, select the correct customer record, then view\nthe assignments in the file or use the inspector.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    I can't find a document\n                <\/strong>\n\n                <p>\n                    Use the global search with the customer's name or a\n keyword from the document, then verify that it is linked to the correct document.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    I'm not sure if I should create a mission\n                <\/strong>\n\n                <p>\n                    Create a task only if the issue warrants being tracked\nseparately within the client file.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    The client file contains several topics\n                <\/strong>\n\n                <p>\n                    Create separate assignments when they involve\ntruly different tasks, rather than mixing all\nthe topics into a single assignment.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     RELATED GUIDES\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Related Guides\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Continue to organize\n            <em>your customer file.<\/em>\n        <\/h2>\n\n\n        <div class=\"kb-related\">\n\n\n            <a\n                class=\"kb-related-card\"\n                href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/missions\/\"\n            >\n\n                <span>\n                    Missions\n                <\/span>\n\n                <h3>\n                    Manage Assignments\n                <\/h3>\n\n                <p>\n                    Create and organize the specific tasks contained\n within a client file.\n                <\/p>\n\n            <\/a>\n\n\n            <a\n                class=\"kb-related-card\"\n                href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/documents\/\"\n            >\n\n                <span>\n                    Documents\n                <\/span>\n\n                <h3>\n                    Import Documents\n                <\/h3>\n\n                <p>\n                    Attach a file directly to the client folder or to\n a specific project.\n                <\/p>\n\n            <\/a>\n\n\n            <a\n                class=\"kb-related-card\"\n                href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/context-contextualization\/\"\n            >\n\n                <span>\n                    Background\n                <\/span>\n\n                <h3>\n                    Background &amp; Contextualization\n                <\/h3>\n\n                <p>\n                    Understand how clients, assignments, documents, and\nnotes are linked to one another.\n                <\/p>\n\n            <\/a>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     SUPPORT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-support\">\n\n\n            <div class=\"kb-support-copy\">\n\n                <div class=\"kb-label\">\n                    Help Center\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Need another one\n                    <em>guide?<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Check out the guides on missions, documents,\nnotes, context, activities, research, settings, and other\nfeatures of Mn\u00e9mosyne.\n                <\/p>\n\n                <a\n                    class=\"kb-inline-link\"\n                    href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/\"\n                >\n                    Back to the Help Center \u2192\n                <\/a>\n\n            <\/div>\n\n\n            <div class=\"kb-support-action\">\n\n                <span>\n                    Mn\u00e9mosyne Support\n                <\/span>\n\n                <h3>\n                    A question\n                    <em>still persists?<\/em>\n                <\/h3>\n\n                <p>\n                    If the Help Center doesn't answer your question,\ncontact KharonBridge Support.\n                <\/p>\n\n                <a\n                    class=\"kb-button\"\n                    href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/contact-support\/\"\n                >\n                    Contact support\n                <\/a>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Learn how to create and manage a client file in Mn\u00e9mosyne, and then how to organize the client's projects, documents, notes, contacts, and activities.<\/p>","protected":false},"author":1,"featured_media":2683,"parent":2769,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2781","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/comments?post=2781"}],"version-history":[{"count":4,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2781\/revisions"}],"predecessor-version":[{"id":2826,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2781\/revisions\/2826"}],"up":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/media\/2683"}],"wp:attachment":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/media?parent=2781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}