{"id":2781,"date":"2026-08-31T08:19:20","date_gmt":"2026-08-31T08:19:20","guid":{"rendered":"https:\/\/kharonbridge.com\/?page_id=2781"},"modified":"2026-08-31T09:34:01","modified_gmt":"2026-08-31T09:34:01","slug":"clients-dossiers","status":"publish","type":"page","link":"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/clients-files\/","title":{"rendered":"Client Files"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2781\" class=\"elementor elementor-2781\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdfa1e e-con-full e-flex e-con e-parent\" data-id=\"2fdfa1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8c237a elementor-widget elementor-widget-html\" data-id=\"f8c237a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"kb-mnemosyne-help-clients-v2\">\n\n<style>\n#kb-mnemosyne-help-clients-v2 {\n    --kb-navy: #1b2732;\n    --kb-navy-light: #2c3e50;\n    --kb-gold: #d4af37;\n    --kb-gold-dark: #b8960c;\n    --kb-text: #111827;\n    --kb-muted: #5d6d7e;\n    --kb-border: rgba(17, 24, 39, 0.10);\n    --kb-soft: #f8f8f6;\n    --kb-white: #ffffff;\n\n    width: 100%;\n    color: var(--kb-text) !important;\n    font-family: Inter, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif;\n}\n\n#kb-mnemosyne-help-clients-v2 * {\n    box-sizing: border-box;\n}\n\n#kb-mnemosyne-help-clients-v2 a {\n    color: inherit;\n    text-decoration: none;\n}\n\n#kb-mnemosyne-help-clients-v2 h1,\n#kb-mnemosyne-help-clients-v2 h2,\n#kb-mnemosyne-help-clients-v2 h3,\n#kb-mnemosyne-help-clients-v2 p,\n#kb-mnemosyne-help-clients-v2 span,\n#kb-mnemosyne-help-clients-v2 strong {\n    text-transform: none !important;\n}\n\n#kb-mnemosyne-help-clients-v2 h2,\n#kb-mnemosyne-help-clients-v2 h3 {\n    color: var(--kb-text) !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-container {\n    width: min(1100px, calc(100% - 40px));\n    margin: 0 auto;\n}\n\n\/* =========================================================\n   HERO\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-hero {\n    position: relative;\n    overflow: hidden;\n    padding: 78px 0 72px;\n\n    background:\n        radial-gradient(\n            circle at 88% 12%,\n            rgba(212,175,55,.16),\n            transparent 30%\n        ),\n        linear-gradient(\n            135deg,\n            var(--kb-navy-light) 0%,\n            var(--kb-navy) 68%,\n            #111827 100%\n        );\n\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb {\n    display: flex;\n    flex-wrap: wrap;\n    align-items: center;\n    gap: 8px;\n\n    margin-bottom: 30px;\n\n    color: rgba(255,255,255,.50) !important;\n    font-size: 12px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb a {\n    color: rgba(255,255,255,.66) !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb a:hover {\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-breadcrumb-separator {\n    color: rgba(255,255,255,.28) !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-eyebrow {\n    display: flex;\n    align-items: center;\n    gap: 12px;\n\n    margin-bottom: 20px;\n\n    color: #e3c979 !important;\n    font-size: 11px;\n    font-weight: 600;\n    letter-spacing: .20em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-eyebrow::before {\n    content: \"\";\n    width: 28px;\n    height: 1px;\n    background: rgba(227,201,121,.65);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-hero h1 {\n    max-width: 840px;\n    margin: 0;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: clamp(52px, 7vw, 78px);\n    line-height: .98;\n    font-weight: 500;\n    letter-spacing: -.025em;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-hero h1 em {\n    color: var(--kb-gold) !important;\n    font-weight: 400;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-hero-intro {\n    max-width: 745px;\n    margin: 26px 0 0;\n\n    color: rgba(255,255,255,.70) !important;\n    font-size: 17px;\n    line-height: 1.85;\n}\n\n\/* =========================================================\n   COMMON\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-section {\n    padding: 78px 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-section-soft {\n    background: var(--kb-soft);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-label {\n    display: flex;\n    align-items: center;\n    gap: 12px;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 11px;\n    font-weight: 700;\n    letter-spacing: .18em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-label::before {\n    content: \"\";\n    width: 28px;\n    height: 1px;\n    background: rgba(184,150,12,.52);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-title {\n    max-width: 820px;\n    margin: 16px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: clamp(38px, 5vw, 54px);\n    line-height: 1.04;\n    font-weight: 500;\n    letter-spacing: -.015em;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-title em {\n    color: var(--kb-gold-dark) !important;\n    font-weight: 400;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-copy {\n    max-width: 750px;\n    margin: 18px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 15px;\n    line-height: 1.8;\n}\n\n\/* =========================================================\n   ROLE\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-role-grid {\n    display: grid;\n    grid-template-columns: 1.06fr .94fr;\n    gap: 55px;\n    align-items: center;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-box {\n    padding: 32px;\n\n    background: var(--kb-navy);\n    border-radius: 22px;\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-label {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .15em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row {\n    display: grid;\n    grid-template-columns: 34px 1fr;\n    gap: 15px;\n\n    padding: 17px 0;\n    border-bottom: 1px solid rgba(255,255,255,.09);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row:last-child {\n    border-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-number {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 29px;\n    height: 29px;\n\n    border: 1px solid rgba(212,175,55,.44);\n    border-radius: 50%;\n\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row strong {\n    display: block;\n\n    color: #ffffff !important;\n    font-size: 14px;\n    font-weight: 600;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-dossier-row span {\n    display: block;\n    margin-top: 4px;\n\n    color: rgba(255,255,255,.55) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n\/* =========================================================\n   CREATE CLIENT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-steps {\n    display: grid;\n    grid-template-columns: repeat(4, 1fr);\n    gap: 16px;\n\n    margin-top: 42px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step {\n    min-height: 250px;\n    padding: 27px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step-number {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 34px;\n    height: 34px;\n\n    border: 1px solid rgba(184,150,12,.34);\n    border-radius: 50%;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 11px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step h3 {\n    margin: 20px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 26px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-step p {\n    margin: 11px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\/* =========================================================\n   DOSSIER CONTENT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-content-grid {\n    display: grid;\n    grid-template-columns: repeat(2, 1fr);\n    gap: 17px;\n\n    margin-top: 42px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-card {\n    min-height: 205px;\n    padding: 29px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-kicker {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .13em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-card h3 {\n    margin: 16px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 28px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-content-card p {\n    margin: 11px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\/* =========================================================\n   HIERARCHY\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-hierarchy-grid {\n    display: grid;\n    grid-template-columns: .92fr 1.08fr;\n    gap: 50px;\n    align-items: center;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-card {\n    padding: 31px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 20px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-title {\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 30px;\n    line-height: 1.08;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-subtitle {\n    margin-top: 8px;\n\n    color: var(--kb-muted) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-structure-path {\n    margin-top: 27px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item {\n    position: relative;\n    padding: 0 0 29px 44px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item:last-child {\n    padding-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item:not(:last-child)::before {\n    content: \"\";\n    position: absolute;\n\n    left: 14px;\n    top: 30px;\n    bottom: 1px;\n\n    width: 1px;\n    background: rgba(184,150,12,.28);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-dot {\n    position: absolute;\n    left: 0;\n    top: 0;\n\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 29px;\n    height: 29px;\n\n    border-radius: 50%;\n    background: rgba(212,175,55,.10);\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item strong {\n    display: block;\n\n    color: var(--kb-text) !important;\n    font-size: 14px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-path-item span {\n    display: block;\n    margin-top: 4px;\n\n    color: var(--kb-muted) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n\/* =========================================================\n   CONTEXT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-context-grid {\n    display: grid;\n    grid-template-columns: 1.08fr .92fr;\n    gap: 50px;\n    align-items: center;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector {\n    padding: 31px;\n\n    background: var(--kb-navy);\n    border-radius: 20px;\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-top {\n    padding-bottom: 18px;\n    border-bottom: 1px solid rgba(255,255,255,.09);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-label {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-title {\n    margin-top: 9px;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 29px;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-row {\n    display: grid;\n    grid-template-columns: 95px 1fr;\n    gap: 17px;\n\n    padding: 17px 0;\n    border-bottom: 1px solid rgba(255,255,255,.09);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-row:last-child {\n    border-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-key {\n    color: rgba(255,255,255,.40) !important;\n    font-size: 12px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inspector-value {\n    color: rgba(255,255,255,.75) !important;\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n\/* =========================================================\n   BEST PRACTICES\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-practices {\n    display: grid;\n    grid-template-columns: repeat(3, 1fr);\n    gap: 1px;\n\n    margin-top: 42px;\n\n    overflow: hidden;\n    background: var(--kb-border);\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice {\n    padding: 30px;\n    background: #ffffff;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice span {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice strong {\n    display: block;\n    margin-top: 14px;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 25px;\n    line-height: 1.1;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-practice p {\n    margin: 10px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.65;\n}\n\n\/* =========================================================\n   TIP\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-tip {\n    display: grid;\n    grid-template-columns: auto 1fr;\n    gap: 20px;\n\n    max-width: 880px;\n    margin-top: 38px;\n    padding: 27px 29px;\n\n    background: rgba(212,175,55,.07);\n    border: 1px solid rgba(184,150,12,.20);\n    border-radius: 17px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-tip-icon {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    width: 38px;\n    height: 38px;\n\n    border-radius: 50%;\n    background: rgba(212,175,55,.12);\n\n    color: var(--kb-gold-dark) !important;\n    font-weight: 700;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-tip strong {\n    display: block;\n\n    color: var(--kb-text) !important;\n    font-size: 14px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-tip p {\n    margin: 6px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n\/* =========================================================\n   TROUBLESHOOTING\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-help-list {\n    max-width: 900px;\n    margin-top: 40px;\n\n    overflow: hidden;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row {\n    display: grid;\n    grid-template-columns: .9fr 1.4fr;\n    gap: 30px;\n\n    padding: 25px 28px;\n\n    background: #ffffff;\n    border-bottom: 1px solid var(--kb-border);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row:last-child {\n    border-bottom: 0;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row strong {\n    color: var(--kb-text) !important;\n    font-size: 14px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-help-row p {\n    margin: 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 14px;\n    line-height: 1.65;\n}\n\n\/* =========================================================\n   RELATED\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-related {\n    display: grid;\n    grid-template-columns: repeat(3, 1fr);\n    gap: 16px;\n\n    margin-top: 38px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card {\n    padding: 25px;\n\n    background: #ffffff;\n    border: 1px solid var(--kb-border);\n    border-radius: 18px;\n\n    transition:\n        transform .18s ease,\n        border-color .18s ease;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card:hover {\n    transform: translateY(-2px);\n    border-color: rgba(184,150,12,.40);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card span {\n    color: var(--kb-gold-dark) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card h3 {\n    margin: 15px 0 0;\n\n    color: var(--kb-text) !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 25px;\n    line-height: 1.1;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-related-card p {\n    margin: 9px 0 0;\n\n    color: var(--kb-muted) !important;\n    font-size: 13px;\n    line-height: 1.6;\n}\n\n\/* =========================================================\n   SUPPORT\n   ========================================================= *\/\n\n#kb-mnemosyne-help-clients-v2 .kb-support {\n    display: grid;\n    grid-template-columns: 1.25fr .75fr;\n\n    overflow: hidden;\n    border-radius: 24px;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-copy {\n    padding: 45px;\n    background: var(--kb-soft);\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action {\n    padding: 45px;\n\n    background: var(--kb-navy);\n    color: #ffffff !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action span {\n    color: var(--kb-gold) !important;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: .14em;\n    text-transform: uppercase !important;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action h3 {\n    margin: 17px 0 0;\n\n    color: #ffffff !important;\n    font-family: \"Cormorant Garamond\", Georgia, \"Times New Roman\", serif;\n    font-size: 36px;\n    line-height: 1;\n    font-weight: 500;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action h3 em {\n    color: var(--kb-gold) !important;\n    font-weight: 400;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-support-action p {\n    margin: 16px 0 0;\n\n    color: rgba(255,255,255,.62) !important;\n    font-size: 14px;\n    line-height: 1.7;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n\n    min-height: 46px;\n    margin-top: 24px;\n    padding: 0 22px;\n\n    border-radius: 999px;\n    background: #ffffff;\n\n    color: var(--kb-navy) !important;\n    font-size: 14px;\n    font-weight: 650;\n}\n\n#kb-mnemosyne-help-clients-v2 .kb-inline-link {\n    display: inline-flex;\n    margin-top: 23px;\n\n    color: var(--kb-gold-dark) !important;\n    font-size: 14px;\n    font-weight: 600;\n}\n\n\/* =========================================================\n   RESPONSIVE\n   ========================================================= *\/\n\n@media (max-width: 950px) {\n\n    #kb-mnemosyne-help-clients-v2 .kb-role-grid,\n    #kb-mnemosyne-help-clients-v2 .kb-hierarchy-grid,\n    #kb-mnemosyne-help-clients-v2 .kb-context-grid {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-steps {\n        grid-template-columns: repeat(2, 1fr);\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-practices {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-related {\n        grid-template-columns: 1fr 1fr;\n    }\n}\n\n@media (max-width: 700px) {\n\n    #kb-mnemosyne-help-clients-v2 .kb-container {\n        width: min(100% - 28px, 1100px);\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-hero {\n        padding: 58px 0;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-section {\n        padding: 60px 0;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-steps,\n    #kb-mnemosyne-help-clients-v2 .kb-content-grid,\n    #kb-mnemosyne-help-clients-v2 .kb-related,\n    #kb-mnemosyne-help-clients-v2 .kb-support {\n        grid-template-columns: 1fr;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-help-row {\n        grid-template-columns: 1fr;\n        gap: 9px;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-inspector-row {\n        grid-template-columns: 1fr;\n        gap: 5px;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-support-copy,\n    #kb-mnemosyne-help-clients-v2 .kb-support-action {\n        padding: 30px 24px;\n    }\n\n    #kb-mnemosyne-help-clients-v2 .kb-dossier-box,\n    #kb-mnemosyne-help-clients-v2 .kb-structure-card,\n    #kb-mnemosyne-help-clients-v2 .kb-inspector {\n        padding: 25px;\n    }\n}\n\n<\/style>\n\n\n<!-- ======================================================\n     HERO\n     ====================================================== -->\n\n<section class=\"kb-hero\">\n\n    <div class=\"kb-container\">\n\n        <nav class=\"kb-breadcrumb\" aria-label=\"Fil d\u2019Ariane\">\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/\">\n                KharonBridge\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/support\/\">\n                Support\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <a href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/\">\n                Centre d\u2019aide Mn\u00e9mosyne\n            <\/a>\n\n            <span class=\"kb-breadcrumb-separator\">\u203a<\/span>\n\n            <span>Clients & dossiers<\/span>\n\n        <\/nav>\n\n\n        <div class=\"kb-eyebrow\">\n            Guide d\u2019utilisation \u00b7 Mn\u00e9mosyne\n        <\/div>\n\n\n        <h1>\n            G\u00e9rer vos fiches clients\n            <em>et dossiers clients.<\/em>\n        <\/h1>\n\n\n        <p class=\"kb-hero-intro\">\n            Dans Mn\u00e9mosyne, la fiche client constitue le dossier principal.\n            Elle regroupe les informations du client et sert de point d\u2019ancrage\n            aux missions, documents, notes et \u00e9l\u00e9ments de contexte li\u00e9s \u00e0 votre\n            travail.\n        <\/p>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     DEFINITION\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-role-grid\">\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Fiche client & dossier client\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Deux formulations,\n                    <em>un m\u00eame niveau.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Dans ce centre d\u2019aide, les termes \u00ab fiche client \u00bb et\n                    \u00ab dossier client \u00bb d\u00e9signent le m\u00eame espace principal.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Cet espace regroupe l\u2019identit\u00e9, les coordonn\u00e9es et les\n                    informations administratives du client, mais \u00e9galement les\n                    \u00e9l\u00e9ments de travail qui lui sont rattach\u00e9s.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Les missions se situent \u00e0 l\u2019int\u00e9rieur de ce dossier client.\n                    Elles permettent de distinguer plusieurs affaires, mandats\n                    ou sujets de travail lorsque cela est n\u00e9cessaire.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-dossier-box\">\n\n                <span class=\"kb-dossier-label\">\n                    Structure d\u2019un dossier client\n                <\/span>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        1\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Fiche client \/ dossier client\n                        <\/strong>\n\n                        <span>\n                            Le niveau principal qui centralise le client\n                            et son contexte.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        2\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Missions\n                        <\/strong>\n\n                        <span>\n                            Les travaux pr\u00e9cis suivis \u00e0 l\u2019int\u00e9rieur\n                            du dossier client.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        3\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Documents\n                        <\/strong>\n\n                        <span>\n                            Rattach\u00e9s directement au client ou \u00e0 une mission\n                            lorsque le contexte le justifie.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        4\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Working Notes\n                        <\/strong>\n\n                        <span>\n                            D\u00e9cisions, observations, rappels et suivis li\u00e9s\n                            au client ou \u00e0 une mission.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-dossier-row\">\n\n                    <div class=\"kb-dossier-number\">\n                        5\n                    <\/div>\n\n                    <div>\n                        <strong>\n                            Activity\n                        <\/strong>\n\n                        <span>\n                            Les \u00e9l\u00e9ments r\u00e9cemment ajout\u00e9s ou modifi\u00e9s\n                            dans le dossier client.\n                        <\/span>\n                    <\/div>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CREATE CLIENT\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Cr\u00e9er une fiche client\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Cr\u00e9er un nouveau\n            <em>dossier client.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            La fiche client est le point de d\u00e9part. Commencez par les\n            informations n\u00e9cessaires, puis enrichissez le dossier \u00e0 mesure\n            que votre travail avance.\n        <\/p>\n\n\n        <div class=\"kb-steps\">\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    1\n                <\/div>\n\n                <h3>\n                    Cliquez sur Nouveau client\n                <\/h3>\n\n                <p>\n                    Utilisez \u00ab Nouveau client \u00bb dans la barre d\u2019actions ou\n                    l\u2019action \u00e9quivalente disponible dans la vue active.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    2\n                <\/div>\n\n                <h3>\n                    Renseignez le nom\n                <\/h3>\n\n                <p>\n                    Donnez \u00e0 la fiche un nom clair et reconnaissable afin de\n                    retrouver facilement le dossier client par la suite.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    3\n                <\/div>\n\n                <h3>\n                    Ajoutez les informations utiles\n                <\/h3>\n\n                <p>\n                    Compl\u00e9tez les coordonn\u00e9es et les informations administratives\n                    que vous souhaitez r\u00e9ellement conserver pour votre suivi.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-step\">\n\n                <div class=\"kb-step-number\">\n                    4\n                <\/div>\n\n                <h3>\n                    Enregistrez la fiche\n                <\/h3>\n\n                <p>\n                    Enregistrez le dossier client avant d\u2019y ajouter des missions,\n                    documents ou notes de travail.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CONTENT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            \u00c0 l\u2019int\u00e9rieur du dossier client\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Centraliser le travail\n            <em>sans tout confondre.<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            Le dossier client constitue le point commun entre les diff\u00e9rents\n            \u00e9l\u00e9ments. Chaque type d\u2019information conserve n\u00e9anmoins son r\u00f4le.\n        <\/p>\n\n\n        <div class=\"kb-content-grid\">\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Informations client\n                <\/span>\n\n                <h3>\n                    Identit\u00e9 & coordonn\u00e9es\n                <\/h3>\n\n                <p>\n                    Conservez les informations g\u00e9n\u00e9rales et administratives\n                    n\u00e9cessaires au suivi de la relation avec le client.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Missions\n                <\/span>\n\n                <h3>\n                    Les travaux pr\u00e9cis\n                <\/h3>\n\n                <p>\n                    Une mission structure une affaire, une intervention ou une\n                    \u00e9tape pr\u00e9cise situ\u00e9e \u00e0 l\u2019int\u00e9rieur du dossier client.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Documents & notes\n                <\/span>\n\n                <h3>\n                    Les \u00e9l\u00e9ments de travail\n                <\/h3>\n\n                <p>\n                    Les documents et notes peuvent \u00eatre rattach\u00e9s directement\n                    au dossier client ou, lorsque cela est pertinent, \u00e0 une\n                    mission pr\u00e9cise.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-content-card\">\n\n                <span class=\"kb-content-kicker\">\n                    Activit\u00e9 r\u00e9cente\n                <\/span>\n\n                <h3>\n                    Ce qui a \u00e9volu\u00e9\n                <\/h3>\n\n                <p>\n                    Consultez l\u2019activit\u00e9 r\u00e9cente pour retrouver rapidement les\n                    \u00e9l\u00e9ments ajout\u00e9s ou modifi\u00e9s dans le dossier client.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     HIERARCHY\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-hierarchy-grid\">\n\n\n            <div class=\"kb-structure-card\">\n\n                <div class=\"kb-structure-title\">\n                    Exemple de hi\u00e9rarchie\n                <\/div>\n\n                <div class=\"kb-structure-subtitle\">\n                    Le dossier client reste le niveau principal.\n                <\/div>\n\n\n                <div class=\"kb-structure-path\">\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            1\n                        <\/div>\n\n                        <strong>\n                            Dossier client : Soci\u00e9t\u00e9 Martin\n                        <\/strong>\n\n                        <span>\n                            L\u2019espace principal consacr\u00e9 au client.\n                        <\/span>\n\n                    <\/div>\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            2\n                        <\/div>\n\n                        <strong>\n                            Mission : Cr\u00e9ation de soci\u00e9t\u00e9\n                        <\/strong>\n\n                        <span>\n                            Un premier travail pr\u00e9cis \u00e0 suivre s\u00e9par\u00e9ment.\n                        <\/span>\n\n                    <\/div>\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            3\n                        <\/div>\n\n                        <strong>\n                            Mission : Ouverture bancaire\n                        <\/strong>\n\n                        <span>\n                            Un second sujet rattach\u00e9 au m\u00eame dossier client.\n                        <\/span>\n\n                    <\/div>\n\n\n                    <div class=\"kb-path-item\">\n\n                        <div class=\"kb-path-dot\">\n                            4\n                        <\/div>\n\n                        <strong>\n                            Documents & notes\n                        <\/strong>\n\n                        <span>\n                            Rattach\u00e9s au dossier client ou \u00e0 la mission\n                            correspondant \u00e0 leur v\u00e9ritable contexte.\n                        <\/span>\n\n                    <\/div>\n\n\n                <\/div>\n\n            <\/div>\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    Dossier client ou mission ?\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    La mission est contenue\n                    <em>dans le dossier client.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Le dossier client repr\u00e9sente la relation g\u00e9n\u00e9rale avec\n                    le client. Il peut regrouper plusieurs sujets de travail.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Une mission sert uniquement \u00e0 distinguer une affaire,\n                    une intervention ou un objectif pr\u00e9cis \u00e0 l\u2019int\u00e9rieur de ce\n                    dossier.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Il n\u2019est donc pas n\u00e9cessaire de cr\u00e9er une mission pour\n                    chaque document. Un document peut rester directement\n                    rattach\u00e9 au dossier client lorsqu\u2019aucun sujet plus pr\u00e9cis\n                    ne justifie un rattachement suppl\u00e9mentaire.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     CONTEXT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-context-grid\">\n\n\n            <div>\n\n                <div class=\"kb-label\">\n                    V\u00e9rifier le contexte\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Comprendre ce qui est li\u00e9\n                    <em>au dossier client.<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Lorsque vous s\u00e9lectionnez une fiche client, l\u2019inspecteur\n                    permet de v\u00e9rifier les informations et les relations\n                    associ\u00e9es \u00e0 ce dossier.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    Il vous aide notamment \u00e0 comprendre quelles missions,\n                    quels documents et quelles autres informations d\u00e9pendent\n                    du client s\u00e9lectionn\u00e9.\n                <\/p>\n\n                <p class=\"kb-copy\">\n                    L\u2019activit\u00e9 r\u00e9cente compl\u00e8te cette lecture en faisant\n                    ressortir les \u00e9l\u00e9ments qui ont \u00e9t\u00e9 ajout\u00e9s ou modifi\u00e9s.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-inspector\">\n\n                <div class=\"kb-inspector-top\">\n\n                    <div class=\"kb-inspector-label\">\n                        Inspecteur\n                    <\/div>\n\n                    <div class=\"kb-inspector-title\">\n                        Dossier client\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-inspector-row\">\n\n                    <div class=\"kb-inspector-key\">\n                        D\u00e9tails\n                    <\/div>\n\n                    <div class=\"kb-inspector-value\">\n                        V\u00e9rifiez les informations associ\u00e9es \u00e0 la fiche client.\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-inspector-row\">\n\n                    <div class=\"kb-inspector-key\">\n                        Relationships\n                    <\/div>\n\n                    <div class=\"kb-inspector-value\">\n                        Consultez les \u00e9l\u00e9ments qui d\u00e9pendent du dossier client.\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"kb-inspector-row\">\n\n                    <div class=\"kb-inspector-key\">\n                        Activity\n                    <\/div>\n\n                    <div class=\"kb-inspector-value\">\n                        Retrouvez les \u00e9l\u00e9ments r\u00e9cemment ajout\u00e9s ou modifi\u00e9s.\n                    <\/div>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     BEST PRACTICES\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Best Practices\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Garder une structure\n            <em>facile \u00e0 comprendre.<\/em>\n        <\/h2>\n\n\n        <div class=\"kb-practices\">\n\n\n            <div class=\"kb-practice\">\n\n                <span>\n                    01\n                <\/span>\n\n                <strong>\n                    Nommez clairement le dossier client\n                <\/strong>\n\n                <p>\n                    Un nom simple et coh\u00e9rent facilite la recherche et r\u00e9duit\n                    les risques de confusion entre plusieurs clients.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-practice\">\n\n                <span>\n                    02\n                <\/span>\n\n                <strong>\n                    Cr\u00e9ez une mission seulement si elle apporte un niveau utile\n                <\/strong>\n\n                <p>\n                    Une mission doit repr\u00e9senter un sujet ou un travail pr\u00e9cis,\n                    pas devenir une \u00e9tape obligatoire pour chaque \u00e9l\u00e9ment.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-practice\">\n\n                <span>\n                    03\n                <\/span>\n\n                <strong>\n                    Rattachez les \u00e9l\u00e9ments au niveau le plus pertinent\n                <\/strong>\n\n                <p>\n                    Un document ou une note peut appartenir au dossier client\n                    dans son ensemble ou \u00e0 une mission pr\u00e9cise. Choisissez le\n                    niveau qui d\u00e9crit r\u00e9ellement son contexte.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"kb-tip\">\n\n            <div class=\"kb-tip-icon\">\n                i\n            <\/div>\n\n            <div>\n\n                <strong>\n                    Commencez avec un seul dossier client r\u00e9el.\n                <\/strong>\n\n                <p>\n                    Cr\u00e9ez une fiche client, ajoutez une mission uniquement si\n                    votre cas l\u2019exige, puis importez quelques documents et notes.\n                    C\u2019est la mani\u00e8re la plus simple de comprendre la structure de\n                    Mn\u00e9mosyne sans la compliquer inutilement.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     TROUBLESHOOTING\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            En cas de difficult\u00e9\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Vous ne retrouvez pas\n            <em>le bon \u00e9l\u00e9ment ?<\/em>\n        <\/h2>\n\n        <p class=\"kb-copy\">\n            V\u00e9rifiez d\u2019abord que vous \u00eates dans le bon dossier client avant\n            d\u2019examiner les missions ou les autres \u00e9l\u00e9ments qui lui sont li\u00e9s.\n        <\/p>\n\n\n        <div class=\"kb-help-list\">\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    Une mission n\u2019appara\u00eet pas\n                <\/strong>\n\n                <p>\n                    S\u00e9lectionnez d\u2019abord la bonne fiche client puis consultez\n                    les missions du dossier ou utilisez l\u2019inspecteur.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    Je ne retrouve pas un document\n                <\/strong>\n\n                <p>\n                    Utilisez la recherche globale avec le nom du client ou un\n                    mot-cl\u00e9 du document, puis v\u00e9rifiez son rattachement.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    Je ne sais pas si je dois cr\u00e9er une mission\n                <\/strong>\n\n                <p>\n                    Cr\u00e9ez une mission uniquement si le sujet m\u00e9rite d\u2019\u00eatre suivi\n                    s\u00e9par\u00e9ment \u00e0 l\u2019int\u00e9rieur du dossier client.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"kb-help-row\">\n\n                <strong>\n                    Le dossier client contient plusieurs sujets\n                <\/strong>\n\n                <p>\n                    Cr\u00e9ez des missions distinctes lorsqu\u2019elles repr\u00e9sentent des\n                    travaux r\u00e9ellement diff\u00e9rents plut\u00f4t que de m\u00e9langer tous\n                    les sujets dans un seul ensemble.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     RELATED GUIDES\n     ====================================================== -->\n\n<section class=\"kb-section kb-section-soft\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-label\">\n            Guides associ\u00e9s\n        <\/div>\n\n        <h2 class=\"kb-title\">\n            Continuer \u00e0 structurer\n            <em>votre dossier client.<\/em>\n        <\/h2>\n\n\n        <div class=\"kb-related\">\n\n\n            <a\n                class=\"kb-related-card\"\n                href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/missions\/\"\n            >\n\n                <span>\n                    Missions\n                <\/span>\n\n                <h3>\n                    G\u00e9rer les missions\n                <\/h3>\n\n                <p>\n                    Cr\u00e9er et organiser les travaux pr\u00e9cis qui se trouvent\n                    \u00e0 l\u2019int\u00e9rieur d\u2019un dossier client.\n                <\/p>\n\n            <\/a>\n\n\n            <a\n                class=\"kb-related-card\"\n                href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/documents\/\"\n            >\n\n                <span>\n                    Documents\n                <\/span>\n\n                <h3>\n                    Importer les documents\n                <\/h3>\n\n                <p>\n                    Rattacher un fichier directement au dossier client ou \u00e0\n                    une mission pr\u00e9cise.\n                <\/p>\n\n            <\/a>\n\n\n            <a\n                class=\"kb-related-card\"\n                href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/context-contextualization\/\"\n            >\n\n                <span>\n                    Background\n                <\/span>\n\n                <h3>\n                    Contexte & contextualisation\n                <\/h3>\n\n                <p>\n                    Comprendre comment les clients, missions, documents et\n                    notes restent reli\u00e9s entre eux.\n                <\/p>\n\n            <\/a>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<!-- ======================================================\n     SUPPORT\n     ====================================================== -->\n\n<section class=\"kb-section\">\n\n    <div class=\"kb-container\">\n\n        <div class=\"kb-support\">\n\n\n            <div class=\"kb-support-copy\">\n\n                <div class=\"kb-label\">\n                    Centre d\u2019aide\n                <\/div>\n\n                <h2 class=\"kb-title\">\n                    Besoin d\u2019un autre\n                    <em>guide ?<\/em>\n                <\/h2>\n\n                <p class=\"kb-copy\">\n                    Retrouvez les guides consacr\u00e9s aux missions, documents,\n                    notes, contexte, activit\u00e9, recherche, r\u00e9glages et autres\n                    fonctions de Mn\u00e9mosyne.\n                <\/p>\n\n                <a\n                    class=\"kb-inline-link\"\n                    href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/\"\n                >\n                    Retour au centre d\u2019aide \u2192\n                <\/a>\n\n            <\/div>\n\n\n            <div class=\"kb-support-action\">\n\n                <span>\n                    Support Mn\u00e9mosyne\n                <\/span>\n\n                <h3>\n                    Une question\n                    <em>persiste ?<\/em>\n                <\/h3>\n\n                <p>\n                    Si le centre d\u2019aide ne r\u00e9pond pas \u00e0 votre question,\n                    contactez le support KharonBridge.\n                <\/p>\n\n                <a\n                    class=\"kb-button\"\n                    href=\"https:\/\/kharonbridge.com\/en\/support\/mnemosyne-help-center\/contact-support\/\"\n                >\n                    Contact support\n                <\/a>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Apprenez \u00e0 cr\u00e9er et g\u00e9rer un dossier client dans Mn\u00e9mosyne, puis \u00e0 organiser ses missions, documents, notes, relations et activit\u00e9.<\/p>","protected":false},"author":1,"featured_media":2683,"parent":2769,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2781","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/comments?post=2781"}],"version-history":[{"count":4,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2781\/revisions"}],"predecessor-version":[{"id":2826,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2781\/revisions\/2826"}],"up":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/pages\/2769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/media\/2683"}],"wp:attachment":[{"href":"https:\/\/kharonbridge.com\/en\/wp-json\/wp\/v2\/media?parent=2781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}